Roadside grass cutting, weeds and overgrown hedges or trees

Before you start

Report an issue with roadside grass, weeds, hedges or trees

You can report an issue with roadside grass, weeds, hedges or trees by using the map at the link below.

Once the map has opened, you should:

• enter street name into search window and/ or pan/ zoom the map to the relevant part of the road
• select the road section to report a fault, then follow the instructions to add further information and contact details
• if the fault has already been reported, you can still add your name to the list of those reporting it by choosing ‘add’ 

Privacy notice

You can find out how any personal information you send to DfI Roads when using this 'report a fault' service will be handled by viewing its privacy notice.

Additional information

Tracking the progress of a fault

You are able to check the progress of a fault you have reported using the link below:

• Track progress of a fault

Other ways to report

You can also report a grass or weeds issue by email or phone (for emergencies only) by using the contact details on the DfI Roads page.

Grass cutting factors

When cutting grass verges, DfI has to balance the safety and convenience of road users with other factors such as:

• funds available for the task
• legal requirements about noxious weeds
• effects of the operation on the environment
• impact on flowers/ wildlife and the fact that smaller species of wildlife rely on ground cover for their existence

How often grass verges are cut

Routine cutting is normally carried out up to twice a year in rural areas up to one swathe width (around 1.2m).

In urban areas, grass verges are normally cut up to five times a year across the full verge. However, in the current financial situation, DfI will cut all roadside verges twice in the period April to October.

Grass on sight lines, at road junctions and bends is cut more often as required.

Roadside hedges and trees

If you own or occupy land next to a public road or footway, you are responsible for lopping any tree or cutting back any hedge growing on your land which:

• endangers or obstructs the movement of vehicles (including high-sided vehicles)
• endangers or obstructs the movement of pedestrians, especially pedestrians with a visual impairment
• obstructs the view of drivers of vehicles
• obstructs or interferes with the light from any street light

or

• obstructs the view of traffic signs or affects the safety or convenience of road users 

Lopping or cutting back should be as needed to remove the obstruction or remedy the matter.

You should allow at least 5.5m vertical clearance for trees and hedges overhanging a road, and 2.4m over a footway.