Roadside grass cutting, weeds and overgrown hedges or trees
Grass cutting on road verges is carried out by the Department for Infrastructure (DfI) for road safety reasons only and not for any other purpose. You can report a safety issue with weeds, overgrown grass verges, vegetation or overhanging trees.
Before you start
Report an issue with roadside grass or weeds
You can report an issue with roadside vegetation by using the map at the link below.
Once the map has opened, you should:
- enter street name into search window and/or pan/zoom the map to the relevant part of the road
- select the road section to report a fault, then follow the instructions to add further information and contact details
- if the fault has already been reported, you can still add your name to the list of those reporting it by choosing ‘add’
You can find out how any personal information you send to DfI Roads when using this 'report a fault' service will be handled by viewing its privacy notice.
Tracking the progress of a fault
You are able to check the progress of a fault you have reported using the link below:
Other ways to report
You can also report a grass or weeds fault by email or phone (for emergencies only) by using the contact details on the DfI Roads page.
Grass cutting factors
When cutting grass verges, DfI has to balance the safety and convenience of road users with other factors such as:
- funds available for the task
- legal requirements regarding noxious weeds
- effects of the operation on the environment
- impact on flowers and wildlife and the fact that smaller species of wildlife rely on ground cover for their existence
How often grass verges are cut
Routine cutting is normallly carried out up to twice a year in rural areas up to one swathe width (approximately 1.2m).
In urban areas, grass verges are normally cut up to five times a year across the full verge. However, in the current financial situation, DfI will cut all roadside verges twice in the period April to October.
Grass on sight lines, at road junctions and bends is cut more frequently as required.
Problems with roads and streets
- An obstruction on a road or street
- Claiming compensation due to a problem with a road or street
- Clearing ice and snow from footways
- Complaining about how a Department for Infrastructure claim was handled
- Drains, gullies and sewers
- How to claim compensation due to a problem with a road or street
- Ice and snow on roads and streets
- Report a pothole
- Report a problem with a crash barrier or guardrail
- Report a problem with a manhole or gully cover
- Report a road drainage fault
- Report a road spillage
- Report a street light fault
- Report an issue with a road sign or marking
- Report an issue with graffiti or fly-posters
- Report an issue with ice or snow
- Report an issue with roadworks
- Report an obstruction on a road or street
- Reporting problems with pavements and private street maintenance
- Road spillages
- Roadside grass cutting, weeds and overgrown hedges or trees
- Street lighting
- Track progress of a compensation claim
- Track progress of a reported road fault or issue
- Track progress of a reported street light fault
- Traffic lights and reporting a fault
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