Welcome to NI Direct

Information and services

Motoring

MOT and vehicle testing, vehicle tax and registration, driver licensing, learner drivers, driving for a living, road safety

Employment, training and careers

Your employment rights, redundancy, health and safety at work, workplace disputes and careers advice when looking for work

Benefits and money

Information on benefits and financial support, Universal Credit, taxes, money abroad, managing money and debt

Health and wellbeing

Advice on health conditions, a symptom search, healthy living, health services, having a baby, mental health and protecting the vulnerable

Crime, justice and the law

Information on legal aid, criminal record checks, going to court, crime prevention and what to do if you're a victim or witness of crime

Family, home and community

Family history, parenting and childcare, noise nuisance, leisure and recreation, animal welfare and pets, get online, safety in your home

Pensions and retirement planning

Information and guidance about planning for retirement including forecasting your pension, how much income you will have and when to retire

Property and housing

Information on buying, selling and renting property, paying rates, tenants' rights, housing and planning

Government, citizens and rights

Information on government, living in Northern Ireland, births, deaths, marriages, civil partnerships and consumer issues

Travel, transport and roads

Public transport, air travel, parking, bus lanes and how to report problems with a road or street

People with disabilities

Information for people with disabilities on topics including employment, financial support, accessibility and rights

Education

Information on schools, further and higher education, advice and support with subject and career choices and financial support available

Environment and the outdoors

Energy efficiency, waste and recycling, environmental quality in your area, outdoor recreation, greener homes and gardens

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What to do next

Comments or queries about angling can be emailed to anglingcorrespondence@daera-ni.gov.uk 

What to do next

If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit.  Contacts for common benefits are listed below.

Carer's Allowance

Call 0800 587 0912
Email 
dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

Discretionary support / Short-term benefit advance

Call 0800 587 2750 
Email 
customerservice.unit@communities-ni.gov.uk

Disability Living Allowance

Call 0800 587 0912 
Email dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

Employment and Support Allowance

Call 0800 587 1377

Jobseeker’s Allowance

Contact your local Jobs & Benefits office

Personal Independence Payment

Call 0800 587 0932

If your query is about another benefit, select ‘Other’ from the drop-down menu above.

What to do next

Comments or queries about the Blue Badge scheme can be emailed to bluebadges@infrastructure-ni.gov.uk or you can also call 0300 200 7818.

What to do next

For queries or advice about careers, contact the Careers Service.

What to do next

For queries or advice about Child Maintenance, contact the Child Maintenance Service.

What to do next

For queries or advice about claiming compensation due to a road problem, contact DFI Roads claim unit.

What to do next

For queries or advice about criminal record checks, email ani@accessni.gov.uk

What to do next

Application and payment queries can be emailed to ema_ni@slc.co.uk

What to do next

For queries or advice about employment rights, contact the Labour Relations Agency.

What to do next

For queries or advice about birth, death, marriage and civil partnership certificates and research, contact the General Register Office Northern Ireland (GRONI) by email gro_nisra@finance-ni.gov.uk

What to do next

For queries about:

If your query is about another topic, select ‘Other’ from the drop-down menu above.

What to do next

For queries or advice about passports, contact HM Passport Office.

What to do next

For queries or advice about Penalty Charge Notices (PCNs), including parking tickets and bus lane PCNs, email dcu@infrastructure-ni.gov.uk

What to do next

For queries or advice about pensions, contact the Northern Ireland Pension Centre.

What to do next

If you wish to report a problem with a road or street you can do so online in this section.

If you wish to check on a problem or fault you have already reported, contact DfI Roads.

What to do next

For queries or advice about historical, social or cultural records relating to Northern Ireland, use the Public Record Office of Northern Ireland (PRONI) enquiry service.

What to do next

For queries or advice about rates, email LPSCustomerTeam@lpsni.gov.uk

What to do next

For queries or advice about  60+ and Senior Citizen SmartPasses (which can be used to get concessionary travel on public transport), contact Smartpass - Translink.