Crown copyright

The material on this site is subject to Crown copyright protection unless otherwise indicated.

Re-using Crown copyright material © Crown copyright

You may use and re-use the information featured on this website (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence with only a few conditions.

Open Government Licence (National Archives website)

You must:

acknowledge the source of the Information by including any attribution statement specified by the Information Provider(s) and where possible provide a link to this licence
ensure that you do not use the Information in a way that suggests any official status or that the Information Provider endorses you or your use of the Information
ensure that you do not mislead others or misrepresent the Information or its source; ensure that you do not misrepresent the Information or its source
ensure that your use of the Information does not breach the Data Protection Act 1998 or the Privacy and Electronic Communications (EC Directive) Regulations 2003

These are important conditions of this licence and if you fail to comply with them the rights granted to you under this licence, or any similar licence granted by the Licensor, will end automatically.

Exemptions

This licence does not cover the use of:

personal data in the Information
information that has neither been published nor disclosed under information access legislation (including the Freedom of Information Acts for the UK and Scotland) by or with the consent of the Information Provider
departmental or public sector organisation logos, crests and the Royal Arms except where they form an integral part of a document or dataset
military insignia
third party rights the Information Provider is not authorised to license
information subject to other intellectual property rights, including patents, trademarks, and design rights
identity documents such as the British Passport

Ordnance Survey of Northern Ireland

Ordnance Survey of Northern Ireland (OSNI) branded Land & Property Services (LPS) mapping (or any mapping based on, or derived from OSNI branded mapping) is exempt from the terms of the OGL.

If you intend to use or re-use this information you need to apply to copyright@finance-ni.gov.uk for an appropriate licence.

Logos and images

Copying nidirect logos or images or any other third party logos or images from this website is not permitted without approval from the relevant copyright owner.

For permission to use our logos email: dof.enquiries@finance-ni.gov.uk

You should explain how and why you want to use our logos, and include your name, address, phone number and email address.

Help improve this page - send your feedback

What do you want to do?

report a problem

leave feedback

ask a question

Report a problem

Which problem did you find on this page? (Tick all that apply)

A link, button or video is not working

There is a spelling mistake

Information is missing, outdated or wrong

I can't find what I'm looking for

Another issue

You will not receive a reply. We will consider your feedback to help improve the site.

Don't include any personal or financial information, for example National Insurance, credit card numbers, or phone numbers.

Tell us more about the problem you're having with the nidirect website.

Enter your feedback

What is your question about?

Choose a topic for your question:

What to do next

Comments or queries about angling can be emailed to anglingcorrespondence@daera-ni.gov.uk

If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit. Contacts for common benefits are listed below.

Employment and Support Allowance

Call 0800 587 1377

Jobseeker’s Allowance

Contact your local Jobs & Benefits office

Personal Independence Payment

Call 0800 587 0932

If your query is about another benefit, select ‘Other’ from the drop-down menu above.

Comments or queries about the Blue Badge scheme can be emailed to bluebadges@infrastructure-ni.gov.uk or you can also call 0300 200 7818.

For queries or advice about careers, contact the Careers Service.

For queries or advice about Child Maintenance, contact the Child Maintenance Service.

For queries or advice about claiming compensation due to a road problem, contact DFI Roads claim unit.

If you can’t find the information you’re looking for in the Coronavirus (COVID-19) section, then for queries about:

Restrictions or regulations — contact the Department of Health
Travel advice (including self-isolation) — contact the Department of Health
Coronavirus (COVID-19) vaccinations — contact the Department of Health or Public Health Agency

If your query is about another topic, select ‘Other’ from the drop-down menu above.

For queries about your identity check, email nida@nidirect.gov.uk and for queries about your certificate, email covidcertni@hscni.net.

For queries or advice about criminal record checks, email ani@accessni.gov.uk

Application and payment queries can be emailed to ema_ni@slc.co.uk

For queries or advice about employment rights, contact the Labour Relations Agency.

For queries or advice about birth, death, marriage and civil partnership certificates and research, contact the General Register Office Northern Ireland (GRONI) by email gro_nisra@finance-ni.gov.uk

For queries about the High Street Spend Local Scheme, email HSSS.mail@economy-ni.gov.uk.

For queries about:

Car tax, vehicle registration and SORN
contact the Driver and Vehicle Licensing Agency (DVLA), Swansea
Driver licensing and tests, MOT and vehicle testing
contact the Driver & Vehicle Agency (DVA), Northern Ireland

If your query is about another topic, select ‘Other’ from the drop-down menu above.

For queries about your identity check, email nida@nidirect.gov.uk.

For queries or advice about passports, contact HM Passport Office.

For queries or advice about Penalty Charge Notices (PCNs), including parking tickets and bus lane PCNs, email dcu@infrastructure-ni.gov.uk

For queries or advice about pensions, contact the Northern Ireland Pension Centre.

If you wish to report a problem with a road or street you can do so online in this section.

If you wish to check on a problem or fault you have already reported, contact DfI Roads.

For queries or advice about historical, social or cultural records relating to Northern Ireland, use the Public Record Office of Northern Ireland (PRONI) enquiry service.

For queries or advice about rates, email LPSCustomerTeam@lpsni.gov.uk

For queries or advice about 60+ and Senior Citizen SmartPasses (which can be used to get concessionary travel on public transport), contact Smartpass - Translink.

If you have a question about a government service or policy, you should contact the relevant government organisation directly. We don't have access to information about you.

Extra comments (optional)

Crown copyright

Re-using Crown copyright material © Crown copyright

Exemptions

Ordnance Survey of Northern Ireland

Logos and images

Translation help

Help improve this page - send your feedback

Messages

What to do next

Carer's Allowance

Discretionary support / Short-term benefit advance

Disability Living Allowance

Employment and Support Allowance

Jobseeker’s Allowance

Personal Independence Payment