Beta on nidirect

The ‘beta’ label means you’re looking at the first version of a new service or web page. The beta label is displayed on a new service to show it’s being tested - it may not work for everyone. Redesigned services should be easier to use than the services they replace.

The beta phase

During the beta phase we gather feedback and data to make further improvements. If you have any comments about a beta service you can let us have feedback.

Sometimes a beta service will be available at the same time as an older, existing service - you can choose which one to use.

Successful beta services eventually become ‘live’ and replace any older services that perform the same task.

Help

Beta content follows the same rules for accessibility, terms and conditions, cookies and privacy as other content on nidirect.

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If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit.  Contacts for common benefits are listed below.

Carer's Allowance

Call 0800 587 0912
Email dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

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Call 0800 587 2750 
Email customerservice.unit@communities-ni.gov.uk

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Call 0800 587 1377

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Contact your local Jobs & Benefits office

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If your query is about another benefit, select ‘Other’ from the drop-down menu above.

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If you wish to report a problem with a road or street you can do so online in this section.

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