Coronavirus (COVID-19) - we all must do it to get through it. Stay safe. Save lives.

Coronavirus (COVID-19)

Everyone must help stop coronavirus spreading. This means you need to:

  • Stay at home as much as possible
    • limit contact with other people
    • keep your distance if you do go out (stay 2 metres apart)
    • wash your hands well and often
    • work from home if you can
  • Do not leave home if you or anyone in your household has symptoms.

What to do if you think you have coronavirus (COVID-19)

 

Coronavirus (COVID-19)

General information about the coronavirus and its impact in Northern Ireland ... more

Staying at home and self-isolation

Information about the stay at home regulations to combat the spread of coronavirus (COVID-19) and how to self-isolate if you have symptoms ... more

Hand washing advice

Washing your hands properly is one of the most important things you can do to help prevent and control the spread of coronavirus (COVID-19) ... more

Coronavirus regulations and recovery plan

The NI Executive has published regulations and a phased five-stage recovery plan, setting out the approach it will take when deciding how to ease coronavirus restrictions ... more

Register for priority online food service

If you have been advised by your GP to shield you can register for support with securing an online shopping delivery from one of the large supermarkets. ... more

Health advice

Information on health services, specifically the impact of coronavirus (COVID-19) on them, initiatives to support patients, and looking after your mental health ... more 

 

Vulnerable people

Information for people who are most vulnerable to coronavirus (COVID-19) including those who have been asked to shield by their GP  ... more

Benefits

Updates on jobs and benefits services affected by coronavirus (COVID-19), including Jobseekers Allowance, and Universal Credit ...more 

Motoring

Information on the Driver & Vehicle Agency's (DVA) services that are affected by coronavirus (COVID-19) ... more

Advice for the bereaved

Guidance for the bereaved on new temporary arrangements for the death and burial/ cremation process during the coronavirus outbreak ... more 

Government services

Information about government services and coronavirus (COVID-19) ... more

Advice for businesses and workers

Information for workers, apprentices and businesses, including support for businesses and how your business can help … more

Schools, colleges and universities

Guidance for and information about educational settings, including early years and youth settings relating to coronavirus (COVID-19) ... more

Consumer advice

Consumer advice and information during the coronavirus (COVID-19) pandemic ... more 

Rates

information on the changes to rates bills due to the coronavirus (COVID-19) pandemic ... more

How you can help

Find out how you can play your part in Northern Ireland's fightback against coronavirus (COVID-19) … more

Information videos and leaflets

Information videos and leaflets about coronavirus (COVID-19), including British and Irish Sign Language versions ... more 

Travel advice

The Foreign and Commonwealth Office (FCO) advises against all but essential travel ... more 

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Comments or queries about angling can be emailed to anglingcorrespondence@daera-ni.gov.uk 

What to do next

If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit.  Contacts for common benefits are listed below.

Carer's Allowance

Call 0800 587 0912
Email dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

Discretionary support / Short-term benefit advance

Call 0800 587 2750 
Email customerservice.unit@communities-ni.gov.uk

Disability Living Allowance

Call 0800 587 0912 
Email dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

Employment and Support Allowance

Call 0800 587 1377

Jobseeker’s Allowance

Contact your local Jobs & Benefits office

Personal Independence Payment

Call 0800 587 0932

If your query is about another benefit, select ‘Other’ from the drop-down menu above.

What to do next

Comments or queries about the Blue Badge scheme can be emailed to bluebadges@infrastructure-ni.gov.uk or you can also call 0300 200 7818.

What to do next

For queries or advice about careers, contact the Careers Service.

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For queries or advice about Child Maintenance, contact the Child Maintenance Service.

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For queries or advice about claiming compensation due to a road problem, contact DFI Roads claim unit.

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For queries or advice about criminal record checks, email ani@accessni.gov.uk

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Application and payment queries can be emailed to ema_ni@slc.co.uk

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For queries or advice about employment rights, contact the Labour Relations Agency.

What to do next

For queries or advice about birth, death, marriage and civil partnership certificates and research, contact the General Register Office Northern Ireland (GRONI) by email gro_nisra@finance-ni.gov.uk

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For queries about:

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What to do next

For queries or advice about passports, contact HM Passport Office.

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For queries or advice about Penalty Charge Notices (PCNs), including parking tickets and bus lane PCNs, email dcu@infrastructure-ni.gov.uk

What to do next

For queries or advice about pensions, contact the Northern Ireland Pension Centre.

What to do next

If you wish to report a problem with a road or street you can do so online in this section.

If you wish to check on a problem or fault you have already reported, contact DfI Roads.

What to do next

For queries or advice about historical, social or cultural records relating to Northern Ireland, use the Public Record Office of Northern Ireland (PRONI) enquiry service.

What to do next

For queries or advice about rates, email LPSCustomerTeam@lpsni.gov.uk

What to do next

For queries or advice about  60+ and Senior Citizen SmartPasses (which can be used to get concessionary travel on public transport), contact Smartpass - Translink.