Report a street light fault

If you want to report a street light fault, you can do so online.

Before you start

Warning
Damaged or faulty electrical equipment can cause serious injury or death.
Do not touch it or interfere with it.

You can report a street light fault to TransportNI by using the map at the link below. 

Once the map has opened, you should:

  • use the location search box or zoom in to a level where you can see the light on the street you want to report
  • if the light has already been reported it will be coloured red. You can still add your name to the list of those reporting it by choosing ‘add’

Report a street light fault

Additional information

This is a beta service. To find out what beta means, see the following page:

Tracking the progress of a fault

You are able to check the progress of a fault you have reported using the link below:

Reporting by email or phone

You can also report a street light fault by email or by telephone. Emergencies include:

  • a street light hanging off
  • bare cables showing
  • street light column door off; or
  • the lighting pole has been knocked down

 

To allow TransportNI to correctly locate the faulty light for a prompt repair, it would be helpful if you could let them know the:

  • town
  • road or street name
  • nearest house number
  • column number (on yellow and black label), if known
  • details of the fault; for example ‘not working at night’, ‘lit during daylight’, ‘column door missing’, or ‘traffic accident damage’

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