Report a street light fault

If you want to report a street light fault in Northern Ireland, you can do so online.

Before you start

Warning: damaged or faulty electrical equipment can cause serious injury or death.
Do not touch it or interfere with it.
If you think the problem is a serious threat to life or safety, phone TransportNI on:
0300 200 7899 

You can report a street light fault to TransportNI by using the map at the link below. 

Once the map has opened, you should:

  • use the location search box or zoom in to a level where you can see the light on the street you want to report
  • if the light has already been reported it will be coloured red. You can still add your name to the list of those reporting it by choosing ‘add’

Report a street light fault

Additional information

This is a beta service. To find out what beta means, see the following page:

Tracking the progress of a fault

You are able to check the progress of a fault you have reported using the link below:

Reporting by email or phone

You can also report a street light fault by email or by telephone. Emergencies include:

  • a street light hanging off
  • bare cables showing
  • street light column door off; or
  • the lighting pole has been knocked down


To allow TransportNI to correctly locate the faulty light for a prompt repair, it would be helpful if you could let them know the:

  • town
  • road or street name
  • nearest house number
  • column number (on yellow and black label), if known
  • details of the fault; for example ‘not working at night’, ‘lit during daylight’, ‘column door missing’, or ‘traffic accident damage’

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