Report a road drainage fault
If there is an issue with blocked gullies, roadside drainage, or ponding, you can report it online. If you’re reporting a current flooding issue that is affecting other road users or going into property from the road, phone the Flooding Incident Line on 0300 2000 100.
You can find out how any personal information you send to DfI Roads when using this 'report a fault' service will be handled by viewing its privacy notice.
Tracking the progress of a fault
You can check the progress of a fault you have reported using the following link:
Other ways to report a fault
You can also report a problem with road drainage by email or phone (for emergencies only) by using the contact details on the DfI Roads page.
Drains, gullies and sewers
You can find further information on the drains, gullies and sewers page.