Report a road drainage fault
Find out what to do if there is an issue with blocked gullies, roadside drainage or ponding.
Before you start
You can report an issue with blocked gullies, roadside drainage or ponding by using the link below.
Once the map has opened, you should:
- enter street name into search window and/ or pan/ zoom the map to the relevant part of the road
- select the road section to report a fault, then follow the instructions to add further information and contact details
- if the fault has already been reported, you can still add your name to the list of those reporting it by choosing ‘add’
You can find out how any personal information you send to DfI Roads when using this 'report a fault' service will be handled by viewing its privacy notice.
Tracking the progress of a fault
You are able to check the progress of a fault you have reported using the link below:
Other ways to report a fault
You can also report a problem with road drainage by email or phone (for emergencies only) by using the contact details on the DfI Roads page.
Drains, gullies and sewers
You can find further information on the drains, gullies and sewers page.
Problems with roads and streets
- Claim compensation due to a road or street problem
- Clearing ice and snow from footways
- Complaining about how a roads-related claim was handled
- Drains, gullies and sewers
- Report a pothole
- Report a problem with a crash barrier or guardrail
- Report a problem with a manhole or gully cover
- Report a road drainage fault
- Report a road spillage
- Report a street light fault
- Report an issue with a road sign or marking
- Report an issue with graffiti or fly-posters
- Report an issue with ice or snow
- Report an issue with roadworks
- Report an obstruction on a road or street
- Reporting problems with pavements and private street maintenance
- Road spillages
- Roadside grass cutting, weeds and overgrown hedges or trees
- Track progress of a compensation claim
- Track progress of a reported road fault or issue
- Track progress of a reported street light fault
- Traffic lights and reporting a fault
- When you see animals wandering on the road