Report a road spillage

Before you start

Any details about the offending person or people which you can supply would be particularly useful.

Privacy notice

You can find out how any personal information you send to Department for Infrastructure (DfI) Roads when using this 'report a fault' service will be handled by viewing its privacy notice.

Additional information

Tracking the progress of a fault

You are able to check the progress of a fault you have reported using the following link:

• Track progress of a fault

Department for Infrastructure (DfI) Roads

You can also report a road spillage by email or phone (for emergencies only) by using the contact details on the DfI Roads page.

Responsibility for clearing up a road spillage

Responsibility for cleaning the road surface to restore its conditions lies with the person who allowed the spillage to happen in the first place.

In certain circumstances, particularly in the interests of road safety, DfI Roads may carry out whatever operations are necessary to restore the road condition themselves and afterwards may seek to recover costs from the offender if possible.

It is an offence for anyone to allow any solid or liquid matter to be deposited onto the road surface. Allowing spillages to happen can be potentially dangerous to motorists and pedestrians, and possibly hazardous to the environment.

Where offenders can be identified, they will be instructed to take whatever steps are necessary to restore the road condition. The police may be notified and, if those steps are not taken, the police may consider taking further action.

Compensation claims

You can get more information on compensation claims at this link:

• Claim compensation due to a road or street problem