You want to claim Universal Credit again

You can claim Universal Credit again if your job has ended and you are looking for employment.

Universal Credit if your job has ended

If your job has ended you should claim Universal Credit again as soon as possible.

If you claim Universal Credit again within seven calendar days of your job ending you will get a Universal Credit payment for the whole Assessment Period that you claimed in.

If you don't reclaim within seven calendar days of your job ending, and you don't have a good reason for the delay, you will only get a Universal Credit payment from the date you made the claim until the end of that Assessment Period.

Speak to your work coach for more information about how your payment is worked out when you reclaim Universal Credit.

Your last Universal Credit claim ended less than six months ago

Your Universal Credit online account will stay open for six months after your claim ends.

If you need to claim Universal Credit again within six months of your previous claim ending, you can use your Universal Credit online account to claim.

Your online account will show your circumstances on the date you last got Universal Credit. You will need to confirm that the details in your account are correct to claim again.

If your circumstances have changed since your last claim, you will need to report this through your online account and give evidence of the changes.

Messages to your online account will be answered as soon as possible during business hours.

If you can get Universal Credit again, you will have the same monthly Assessment Period as you had in your previous claim.

If there is a gap in your Universal Credit payments and you need help to manage your money, speak to your work coach.

Your last Universal Credit claim ended more than six months ago

If you need to claim Universal Credit again and it’s more than six months since your last claim ended, you will need to make a new claim.

Help until you get your Universal Credit payment

You can get help if you do not have enough money to live on.  Contact the Universal Credit Service Centre through your Universal Credit online account, or speak to your work coach at your local Jobs & Benefits office.

There are a few ways to get help while you are waiting on your first Universal Credit payment.

Universal Credit Contingency Fund payment

A Universal Credit Contingency Fund payment is Extra Financial Support which may be available if you do not have enough money to live on until you get full payment of your first Universal Credit award and need additional financial support. You will not have to pay this back.

You can get further information on a Universal Credit Contingency Fund payment or you can contact your work coach at your local Jobs & Benefits office.

Universal Credit Advance or Budgeting Advance

A Universal Credit Advance or Budgeting Advance may be available to help with your living costs or to help pay emergency household costs until you receive your Universal Credit payment.  You will have to pay this back from your Universal Credit payments over several months.

Discretionary Support payment

Discretionary Support is short term financial support paid into your bank account as either an interest-free loan or a grant which you do not have to pay back.

Share this page

What do you want to do?
What is your question about?
Do you want a reply?
Your email address
To reply to you, we need your email address
Your feedback

We will not reply to your feedback.  Don't include any personal or financial information, for example National Insurance, credit card numbers, or phone numbers.

This feedback form is for issues with the nidirect website only.

You can use it to report a problem or suggest an improvement to a webpage.

If you have a question about a government service or policy, you should contact the relevant government organisation directly as we don’t have access to information about you held by government departments.

You must be aged 13 years or older - if you’re younger, ask someone with parental responsibility to send the feedback for you.

The nidirect privacy notice applies to any information you send on this feedback form.

Don't include any personal or financial information, for example National Insurance, credit card numbers, or phone numbers.

Plain text only, 750 characters maximum.
Plain text only, 750 characters maximum.

What to do next

Comments or queries about angling can be emailed to anglingcorrespondence@daera-ni.gov.uk 

What to do next

If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit.  Contacts for common benefits are listed below.

Carer's Allowance

Call 0800 587 0912
Email 
dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

Discretionary support / Short-term benefit advance

Call 0800 587 2750 
Email 
customerservice.unit@communities-ni.gov.uk

Disability Living Allowance

Call 0800 587 0912 
Email dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

Employment and Support Allowance

Call 0800 587 1377

Jobseeker’s Allowance

Contact your local Jobs & Benefits office

Personal Independence Payment

Call 0800 587 0932

If your query is about another benefit, select ‘Other’ from the drop-down menu above.

What to do next

Comments or queries about the Blue Badge scheme can be emailed to bluebadges@infrastructure-ni.gov.uk or you can also call 0300 200 7818.

What to do next

For queries or advice about careers, contact the Careers Service.

What to do next

For queries or advice about Child Maintenance, contact the Child Maintenance Service.

What to do next

For queries or advice about claiming compensation due to a road problem, contact DFI Roads claim unit.

What to do next

For queries or advice about criminal record checks, email ani@accessni.gov.uk

What to do next

Application and payment queries can be emailed to ema_ni@slc.co.uk

What to do next

For queries or advice about employment rights, contact the Labour Relations Agency.

What to do next

For queries or advice about birth, death, marriage and civil partnership certificates and research, contact the General Register Office Northern Ireland (GRONI) by email gro_nisra@finance-ni.gov.uk

What to do next

For queries about:

If your query is about another topic, select ‘Other’ from the drop-down menu above.

What to do next

For queries or advice about passports, contact HM Passport Office.

What to do next

For queries or advice about Penalty Charge Notices (PCNs), including parking tickets and bus lane PCNs, email dcu@infrastructure-ni.gov.uk

What to do next

For queries or advice about pensions, contact the Northern Ireland Pension Centre.

What to do next

If you wish to report a problem with a road or street you can do so online in this section.

If you wish to check on a problem or fault you have already reported, contact DfI Roads.

What to do next

For queries or advice about historical, social or cultural records relating to Northern Ireland, use the Public Record Office of Northern Ireland (PRONI) enquiry service.

What to do next

For queries or advice about rates, email:
rating@lpsni.gov.uk

For queries or advice about property valuation, email:
valuation@lpsni.gov.uk

For queries or advice about land registry, email:
CustomerInformation.LandRegistration@finance-ni.gov.uk

For mapping queries, email:
Mapping.Helpdesk@finance-ni.gov.uk

What to do next

If you can’t find the information you’re looking for in the Coronavirus (COVID-19) section, then for queries about:

If your query is about another topic, select ‘Other’ from the drop-down menu above.

What to do next

For queries or advice about  60+ and Senior Citizen SmartPasses (which can be used to get concessionary travel on public transport), contact Smartpass - Translink.