For enquiries about Universal Credit or support with your claim:
- Freephone: 0800 012 1331
- Textphone: 0800 012 1441 (for deaf or hard of hearing users and customers with speech difficulties)
Due to COVID-19 the Department for Communities is experiencing a very high volume of benefits calls. It may take longer to answer your call.
Benefits that can be claimed online are:
- Monday to Friday, 10.00 am to 4.00 pm (excluding public holidays)
- Contacting 08 and 03 numbers