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    1. Home
    2. Travel, transport and roads
    3. Problems with roads and streets

    Roadside grass cutting, weeds and overgrown hedges or trees

    Grass cutting on road verges is done by the Department for Infrastructure (DfI) for road safety reasons only and no other reason. Roadside trees/hedges are the responsibility of the owner/occupier of the land they’re on. You can report a safety issue with weeds, verges, hedges or overhanging trees.

    Grass cutting 

    When cutting grass, DfI aims to balance road safety needs with protecting the environment and encouraging biodiversity.

    Plants, flowers and vegetation growing on verges are a great source of habitat for pollinators (including bees) and other wildlife.

    This means cutting less where possible but, with road safety of vital importance, grass will be cut as often as necessary to make sure visibility at junctions and other places along roads is not blocked.

    On the rest of road network only one swathe width (around 1.2m) will be cut twice a year on roads with heavy amounts of traffic and once a year on roads with lower amounts of traffic (where possible).

    Report an issue with roadside grass, weeds, hedges or trees

    You can report online an issue with roadside grass, weeds, hedges or trees.

    Privacy notice

    You can find out how any personal information you send to DfI Roads when using this 'report a fault' service will be handled by viewing its privacy notice.

    Report an issue with grass, weeds, hedges or trees

    Tracking the progress of a fault

    You are able to check the progress of a fault you have reported using the following link:

    • Track progress of a fault

    Other ways to report

    You can also report a grass or weeds issue by email or phone (for emergencies only) by using the contact details on the DfI Roads page.

    Roadside hedges and trees

    If you own or occupy land next to a public road or footway, you are responsible for lopping any tree or cutting back any hedge growing on your land which:

    • endangers or obstructs the movement of vehicles (including high-sided vehicles)
    • endangers or obstructs the movement of pedestrians, especially pedestrians with a visual impairment
    • obstructs the view of drivers of vehicles
    • obstructs or interferes with the light from any street light

    or

    • obstructs the view of traffic signs or affects the safety or convenience of road users 

    Lopping or cutting back should be as needed to remove the obstruction or remedy the matter.

    You should allow at least 5.5m vertical clearance for trees and hedges overhanging a road, and 2.4m over a footway.

     

    Diagram showing clearance heights for roadside or footpath trees and hedges
    Clearance for roadside trees and hedges

    As an owner or occupier you're also responsible for removing any tree or hedge which is dead, damaged, diseased or insecurely rooted and (because of this) is likely to cause danger to people using the road or footway.

    If you're carrying out this work:

    • quickly clear all hedge and tree cuttings from public roads and footways to make sure that all users of the road are not inconvenienced or endangered 

    and

    • make sure that any such works on a public road or footway are signed and secured in line with the code of practice  - or if the work is carried out on a dual carriageway with hard shoulders, signed and secured in line with chapter eight of these guidelines

    You can get further information at this link:

    • Tree and hedge cutting
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    Problems with roads and streets

    • Claim compensation due to a road or street problem
    • Clearing ice and snow from footways
    • Complaining about how a roads-related claim was handled
    • Report a pothole or other surface defect
    • Report a problem with a crash barrier or guardrail
    • Report a problem with a manhole or gully cover
    • Report a road drainage fault
    • Report a road spillage
    • Report a street light fault
    • Report a traffic light fault
    • Report an issue with a road sign or marking
    • Report an issue with graffiti, fly-posters or unlawful ad signs
    • Report an issue with ice or snow
    • Report an issue with roadworks
    • Report an obstruction on a road or street
    • Reporting flooding
    • Reporting problems with pavements and private street maintenance
    • Roadside grass cutting, weeds and overgrown hedges or trees
    • Track progress of a compensation claim
    • Track progress of a reported road fault or issue
    • Track progress of a reported street light fault
    • When you see animals wandering on the road

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    For queries or advice about claiming compensation due to a road problem, contact DFI Roads claim unit.

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    If you wish to report a problem with a road or street you can do so online in this section.

    If you wish to check on a problem or fault you have already reported, contact DfI Roads.

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