Report a problem with a crash barrier or guardrail
If you want to report a damaged or missing crash barrier or pedestrian guardrail, you can do so online.
You can find out how any personal information you send to Department for Infrastructure (DfI) Roads when using this 'report a fault' service will be handled by viewing its privacy notice.
Tracking the progress of a fault
You can check the progress of a fault you have reported using the following link:
Other ways to report a problem
You can also report a crash barrier or guardrail by email or phone (for emergencies only) by using the contact details on the DfI Roads page.