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  1. Home
  2. Travel, transport and roads
  3. Problems with roads and streets

Report an issue with a road sign or marking

You can report an issue with faded, damaged or missing road signs and/ or markings online.

Privacy notice

You can find out how any personal information you send to DfI Roads when using this 'report a fault' service will be handled by viewing its privacy notice.

Report an issue with a road sign or marking

Additional information

Tracking the progress of a fault

You can check the progress of a fault you have reported using the following link:

  • Track progress of a fault

Other ways to report an issue

You can also report a problem with a road sign or marking by email or phone (for emergencies only) by using the contact details on the DfI Roads page.

More useful links

  • The Highway Code
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Problems with roads and streets

  • Claim compensation due to a road or street problem
  • Clearing ice and snow from footways
  • Complaining about how a roads-related claim was handled
  • Drains, gullies and sewers
  • Report a pothole or other surface defect
  • Report a problem with a crash barrier or guardrail
  • Report a problem with a manhole or gully cover
  • Report a road drainage fault
  • Report a road spillage
  • Report a street light fault
  • Report an issue with a road sign or marking
  • Report an issue with graffiti, fly-posters or unlawful ad signs
  • Report an issue with ice or snow
  • Report an issue with roadworks
  • Report an obstruction on a road or street
  • Reporting problems with pavements and private street maintenance
  • Roadside grass cutting, weeds and overgrown hedges or trees
  • Track progress of a compensation claim
  • Track progress of a reported road fault or issue
  • Track progress of a reported street light fault
  • Traffic lights and reporting a fault
  • When you see animals wandering on the road

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If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit.  Contacts for common benefits are listed below.

Carer's Allowance

Call 0800 587 0912
Email dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

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Call 0800 587 2750 
Email customerservice.unit@communities-ni.gov.uk

Disability Living Allowance

Call 0800 587 0912 
Email dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

Employment and Support Allowance

Call 0800 587 1377

Jobseeker’s Allowance

Contact your local Jobs & Benefits office

Personal Independence Payment

Call 0800 587 0932

If your query is about another benefit, select ‘Other’ from the drop-down menu above.

Comments or queries about the Blue Badge scheme can be emailed to bluebadges@infrastructure-ni.gov.uk or you can also call 0300 200 7818.

For queries or advice about careers, contact the Careers Service.

For queries or advice about Child Maintenance, contact the Child Maintenance Service.

For queries or advice about claiming compensation due to a road problem, contact DFI Roads claim unit.

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If your query is about another topic, select ‘Other’ from the drop-down menu above.

For queries about your identity check, email nida@nidirect.gov.uk and for queries about your certificate, email covidcertni@hscni.net.

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    contact the Driver and Vehicle Licensing Agency (DVLA), Swansea
     
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    contact the Driver & Vehicle Agency (DVA), Northern Ireland

If your query is about another topic, select ‘Other’ from the drop-down menu above.

For queries about your identity check, email nida@nidirect.gov.uk.

 

For queries or advice about passports, contact HM Passport Office.

For queries or advice about Penalty Charge Notices (PCNs), including parking tickets and bus lane PCNs, email dcu@infrastructure-ni.gov.uk

For queries or advice about pensions, contact the Northern Ireland Pension Centre.

If you wish to report a problem with a road or street you can do so online in this section.

If you wish to check on a problem or fault you have already reported, contact DfI Roads.

For queries or advice about historical, social or cultural records relating to Northern Ireland, use the Public Record Office of Northern Ireland (PRONI) enquiry service.

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