About the framework
This framework specifies the standards and the criteria for the delivery of level 2 apprenticeship training to achieve qualified status within the business and information technology sector.
If you successfully complete the apprenticeship you'll be awarded a level 2 qualification and be recognised as a qualified person within the industry sector.
Achievement of a level 2 apprenticeship in IT user will be assessed by verification through the appropriate awarding body.
You must complete a combined competence-based and knowledge-based qualification, along with the mandatory essential skills qualifications.
Mandatory essential skills
To successfully complete the apprenticeship, apprentices must achieve the following essential skills qualifications as part of the apprenticeship or already hold a recognised equivalent:
- application of number – level 1
- communication – level 1
However, any qualifications you already have are assessed against the framework requirements and may result in an exemption from the above.
Combined competency and knowledge qualifications
Apprentices need to complete a combined competency and knowledge-based qualification, from the list below.
- City & Guilds Level 2 Diploma in IT User Skills 600/0993/7
- ProQual Level 2 Diploma in IT User Skills 601/3441/0
- BIIAB Level 2 Diploma in IT User Skills (ITQ) 601/6462/1
- iCQ Level 2 Diploma for IT Users (ITQ) (RQF) 601/7742/1
Eligibility and entry to the programme
You must be a new employee, or an existing employee taking on a new role to take part in the programme.
There are no formal entry requirements to take part in this apprenticeship, however employers may apply their own criteria at recruitment. Employers and training contractors must ensure that learners have the potential and opportunity to gain the apprenticeship successfully.
See also the DfE operational requirements.
Apprenticeship duration can vary and will be agreed between the apprentice, training contractor and employer.
For this framework, you must complete a suitable employee rights and responsibilities (ERR) workbook. Framework certification is issued on confirmation from training suppliers that the ERR has been completed.
It's the training contractor/ college's responsibility to make sure all components of this framework are delivered in line with apprenticeshipsni operational requirements.
The apprentice must be employed from day one.
The content of this framework (Framework No 49 Issue 8: 09/20) has been agreed by the Department for the Economy.
For more information, contact: