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Create or log in to a Rate Rebate account

If you're a tenant or homeowner already entitled to Universal Credit, you can claim Rate Rebate. You need to create a Rate Rebate account and then claim. Private landlords need to create a Rate Rebate account and then register their account as a landlord.

Before you start

To create an online Rate Rebate account you must:

  • register your email with a password
  • include your name

Claim Rate Rebate

To claim Rate Rebate, you must log in to your online account. You'll need to provide:

  • your date of birth
  • National Insurance number
  • tenancy reference number for social housing tenants
  • information about other people also living in the property
  • information about your landlord if you're a tenant
  • your postcode

 

Create or log in to a Rate Rebate account

Additional information

When a landlord creates a Rate Rebate account, they must register as a landlord on their Rate Rebate account.

Privacy notice

Before you send personal details to Land & Property Services, you should read their privacy notice which explains how they store your information. 

Accessibility statement

To find out how accessible the nidirect rates payment service is and what is being done to improve accessibility, see accessibility statement for rates support system.

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What to do next

Comments or queries about angling can be emailed to anglingcorrespondence@daera-ni.gov.uk 

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If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit.  Contacts for common benefits are listed below.

Carer's Allowance

Call 0800 587 0912
Email dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

Discretionary support / Short-term benefit advance

Call 0800 587 2750 
Email customerservice.unit@communities-ni.gov.uk

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Call 0800 587 0912 
Email dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

Employment and Support Allowance

Call 0800 587 1377

Jobseeker’s Allowance

Contact your local Jobs & Benefits office

Personal Independence Payment

Call 0800 587 0932

If your query is about another benefit, select ‘Other’ from the drop-down menu above.

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Comments or queries about the Blue Badge scheme can be emailed to bluebadges@infrastructure-ni.gov.uk or you can also call 0300 200 7818.

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For queries or advice about careers, contact the Careers Service.

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For queries or advice about Child Maintenance, contact the Child Maintenance Service.

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For queries or advice about claiming compensation due to a road problem, contact DFI Roads claim unit.

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For queries or advice about criminal record checks, email ani@accessni.gov.uk

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Application and payment queries can be emailed to ema_ni@slc.co.uk

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For queries or advice about employment rights, contact the Labour Relations Agency.

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For queries or advice about birth, death, marriage and civil partnership certificates and research, contact the General Register Office Northern Ireland (GRONI) by email gro_nisra@finance-ni.gov.uk

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For queries or advice about passports, contact HM Passport Office.

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If you wish to report a problem with a road or street you can do so online in this section.

If you wish to check on a problem or fault you have already reported, contact DfI Roads.

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For queries or advice about historical, social or cultural records relating to Northern Ireland, use the Public Record Office of Northern Ireland (PRONI) enquiry service.

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For queries or advice about rates, email:
rating@lpsni.gov.uk

For queries or advice about property valuation, email:
valuation@lpsni.gov.uk

For queries or advice about land registry, email:
CustomerInformation.LandRegistration@finance-ni.gov.uk

For mapping queries, email:
Mapping.Helpdesk@finance-ni.gov.uk

What to do next

For queries or advice about  60+ and Senior Citizen SmartPasses (which can be used to get concessionary travel on public transport), contact Smartpass - Translink.