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Create or log in to a Rate Rebate account

If you're a tenant or homeowner already entitled to Universal Credit, you can claim Rate Rebate. You need to create a Rate Rebate account and then claim. Private landlords need to create a Rate Rebate account and then register their account as a landlord.

Before you start

To create an online Rate Rebate account you must:

  • register your email with a password
  • include your name

Claim Rate Rebate

To claim Rate Rebate, you must log in to your online account. You'll need to provide:

  • your date of birth
  • National Insurance number
  • tenancy reference number for social housing tenants
  • information about other people also living in the property
  • information about your landlord if you're a tenant
  • your postcode

 

Create or log in to a Rate Rebate account

Additional information

When a landlord creates a Rate Rebate account, they must register as a landlord on their Rate Rebate account.

Privacy notice

Before you send personal details to Land & Property Services, you should read their privacy notice which explains how they store your information. 

Accessibility statement

To find out how accessible the nidirect rates payment service is and what is being done to improve accessibility, see accessibility statement for rates support system.

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What to do next

Comments or queries about angling can be emailed to anglingcorrespondence@daera-ni.gov.uk 

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If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit.  Contacts for common benefits are listed below.

Carer's Allowance

Call 0800 587 0912
Email dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

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Call 0800 587 2750 
Email customerservice.unit@communities-ni.gov.uk

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Email dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

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Call 0800 587 1377

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Contact your local Jobs & Benefits office

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If your query is about another benefit, select ‘Other’ from the drop-down menu above.

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If you wish to report a problem with a road or street you can do so online in this section.

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For queries or advice about historical, social or cultural records relating to Northern Ireland, use the Public Record Office of Northern Ireland (PRONI) enquiry service.

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For queries or advice about rates, email:
rating@lpsni.gov.uk

For queries or advice about property valuation, email:
valuation@lpsni.gov.uk

For queries or advice about land registry, email:
CustomerInformation.LandRegistration@finance-ni.gov.uk

For mapping queries, email:
Mapping.Helpdesk@finance-ni.gov.uk

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