Jobs and Benefits offices

Name: Jobs and Benefits offices
Address: ,

Jobs and Benefits offices are closed for normal face to face services. Business is being done by phone or through the Universal Credit journal. A small number of face to face appointments are taking place for customers who need extra support or if the Department for Communities needs to see you about your claim.

For the safety of customers and staff appointments are limited. You will be asked to wear a face covering and follow the safety measures in place. If you’re asked to come in to your local office for an appointment it is important that you turn up. Repeated failure to go to a face to face appointment or to make yourself available for a telephone appointment may affect your payments.

If you are unable to use our telephony or digital services we can arrange an urgent appointment in your local Jobs & Benefits office. To arrange an appointment contact the Universal Credit Service Centre

If you use sign language

You can use British Sign Language (BSL) or Irish Sign Language (ISL) to contact Jobs and Benefits Offices:

To use the video relay service:

This service is for Northern Ireland residents only.

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Comments or queries about angling can be emailed to anglingcorrespondence@daera-ni.gov.uk

What to do next

If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit. Contacts for common benefits are listed below.

Employment and Support Allowance

Call 0800 587 1377

Jobseeker’s Allowance

Contact your local Jobs & Benefits office

Personal Independence Payment

Call 0800 587 0932

If your query is about another benefit, select ‘Other’ from the drop-down menu above.

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Comments or queries about the Blue Badge scheme can be emailed to bluebadges@infrastructure-ni.gov.uk or you can also call 0300 200 7818.

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For queries or advice about careers, contact the Careers Service.

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Application and payment queries can be emailed to ema_ni@slc.co.uk

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For queries or advice about employment rights, contact the Labour Relations Agency.

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For queries or advice about birth, death, marriage and civil partnership certificates and research, contact the General Register Office Northern Ireland (GRONI) by email gro_nisra@finance-ni.gov.uk

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For queries about:

Car tax, vehicle registration and SORN
contact the Driver and Vehicle Licensing Agency (DVLA), Swansea
Driver licensing and tests, MOT and vehicle testing
contact the Driver & Vehicle Agency (DVA), Northern Ireland

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For queries or advice about passports, contact HM Passport Office.

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For queries or advice about Penalty Charge Notices (PCNs), including parking tickets and bus lane PCNs, email dcu@infrastructure-ni.gov.uk

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For queries or advice about pensions, contact the Northern Ireland Pension Centre.

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If you wish to report a problem with a road or street you can do so online in this section.

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For queries or advice about rates, email LPSCustomerTeam@lpsni.gov.uk

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For queries or advice about 60+ and Senior Citizen SmartPasses (which can be used to get concessionary travel on public transport), contact Smartpass - Translink.

Jobs and Benefits offices

If you use sign language

Help improve this page - send your feedback

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Carer's Allowance

Discretionary support / Short-term benefit advance

Disability Living Allowance

Employment and Support Allowance

Jobseeker’s Allowance

Personal Independence Payment

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