Jobs and Benefits offices
All Jobs & Benefits offices are now open for business on an appointment basis. Only those with a pre-booked appointment will be admitted to the office. You will be asked to observe social distancing, to use hand sanitiser and to wear a face covering.
If you’re asked to come in to your local office for an appointment it is important that you turn up. Repeated failure to go to a face to face appointment or to make yourself available for a telephone appointment may affect your payments.
If you are unable to use our telephony or digital services we can arrange an urgent appointment in your local Jobs & Benefits office. To arrange an appointment contact the Universal Credit Service Centre. You should tell us when booking your appointment if you need interpreting support.
If you use sign language
You can use British Sign Language (BSL) or Irish Sign Language (ISL) to contact Jobs and Benefits Offices:
To use the video relay service:
- check that you can use the ISL video relay service
- contact the Jobs and Benefits Offices using the BSL video relay service
- contact the Jobs and Benefits Offices using the ISL video relay service
This service is for Northern Ireland residents only.
- Antrim Jobs & Benefits office
- Armagh Jobs & Benefits office
- Ballymena Jobs & Benefits office
- Ballymoney Jobs & Benefits office
- Ballynahinch Jobs & Benefits office
- Banbridge Jobs & Benefits office
- Bangor Jobs & Benefits office
- Belfast Jobs & Benefits offices:
- Carrickfergus Jobs & Benefits office
- Coleraine Jobs & Benefits office
- Cookstown Jobs & Benefits Office
- Downpatrick Jobs & Benefits Office
- Dungannon Jobs & Benefits office
- Enniskillen Jobs & Benefits office
- Kilkeel Jobs & Benefits office
- Larne Jobs & Benefits office
- Limavady Jobs & Benefits office
- Lisburn Jobs & Benefits office
- Londonderry Jobs & Benefits offices:
- Lurgan Jobs & Benefits office
- Magherafelt Jobs & Benefits office
- Newcastle Jobs & Benefits office
- Newry Jobs & Benefits office
- Newtownabbey Jobs & Benefits office
- Newtownards Jobs & Benefits office
- Omagh Jobs & Benefits office
- Portadown Jobs & Benefits office
- Strabane Jobs & Benefits office
You can watch the Universal Credit Guide on how your local Jobs and Benefits office can help you
Watch this video guide with British sign language
Watch this video guide with Irish sign language