All appointments at Jobs and Benefits offices have been postponed. Nobody will have to visit Jobs and Benefits offices at any stage of making a new claim, except in exceptional circumstances.
Benefits freephone number: 0800 022 4250
Textphone number: 0800 587 1297 (for deaf or hard of hearing users and customers with speech difficulties)
Fax: 028 9180 3000 (Benefits)
If you are transgender and wish to make a claim or have a query, you can email: email@example.com
Phone lines are currently open Monday to Friday from 10.00am to 4.00pm (excluding public holidays).
In line with the latest advice all Jobs & Benefits offices are now closed and business will be conducted by phone or using the UC journal.