All appointments at Jobs and Benefits offices have been postponed. Nobody will have to visit Jobs and Benefits offices at any stage of making a new claim, except in exceptional circumstances.
20 Castle Street
Benefits freephone number: 0800 022 4250
Employment Services phone number: 0300 200 7822
Textphone number: 0800 587 1297 (for deaf or hard of hearing users and customers with speech difficulties)
Fax: 028 9442 6515 (Jobs) / 028 9444 1102 (Benefits)
If you are transgender and wish to make a claim or have a query, you can email firstname.lastname@example.org
Phone lines are currently open Monday to Friday from 9.00am to 4.00pm (excluding public holidays).
In line with the latest advice all Jobs & Benefits offices are now closed and business will be conducted by phone or using the UC journal.