Newry Jobs & Benefits Office

All Jobs & Benefits offices are now open for business on an appointment basis. Only those with a pre-booked appointment will be admitted to the office. You will be asked to observe social distancing, to use hand sanitiser and to wear a face covering. 

It’s important you turn up if asked, as failure to do so may affect your payments. 

Phoenix House
40 Bridge Street
Newry
BT35 8AJ

For Universal Credit enquiries or support with your claim:

• Freephone:  0800 012 1331
• Textphone:  0800 012 1441 (for deaf or hard of hearing users and customers with speech difficulties)

For Jobseeker’s Allowance, Income Support or Social Fund only:

• Freephone: 0800 022 4250

For Employment Services:

• Phone number: 0300 200 7822
• Textphone number: 0800 587 1297 (for deaf or hard of hearing users and customers with speech difficulties)
• Fax: 028 3082 3004
• Email: newry.jobsandbenefits@dfcni.gov.uk

Due to COVID-19 the Department for Communities is experiencing a very high volume of benefits calls. It may take longer to answer your call.

If you are transgender and wish to make a claim or have a query, you can email: knockbreda.makethecall.scr@nissa.gsi.gov.uk

Opening hours 

Phone lines are currently open Monday to Friday from 9.00am to 4.00pm (excluding public holidays).

More useful links

• Newry Careers Office
• Contacting 08 and 03 telephone numbers
• Coronavirus (COVID-19) and Benefits