All appointments at Jobs and Benefits offices have been postponed. Nobody will have to visit Jobs and Benefits offices at any stage of making a new claim, except in exceptional circumstances.
19 Falls RoadBelfast
BT12 4PH
Benefits freephone number: 0800 022 4250
Employment Services phone number: 0300 200 7822
Textphone number: 0800 587 1297 (for deaf or hard of hearing users and customers with speech difficulties)
Fax: 028 9013 8000 (Customer Enquiries) / 028 9013 8001 (Finance) / 028 9013 8001 (Social Fund) / 028 9054 2823 (Job Related enquiries)
Email: fallsroad.jobsandbenefits@dfcni.gov.uk
If you are transgender and wish to make a claim or have a query, you can email: knockbreda.makethecall.scr@nissa.gsi.gov.uk
Opening hours:
Phone lines are currently open Monday to Friday from 9.00am to 4.00pm (excluding public holidays).
In line with the latest advice all Jobs & Benefits offices are now closed and business will be conducted by phone or using the UC journal.