Helping you into work

At different times in your life you may need extra advice and support to help you into work. Whether you are a lone parent, have a disability, leaving school or college, over 50, or simply out of work, there are a number of services and programmes to help you.

Apprenticeships

The Apprenticeships programme offers training to 16 year olds and over across a wide range of apprenticeships.

Bridge to Employment

Bridge to employment is a pre-employment training programme that helps you (aged 18+) to find a job if you are unemployed whatever your experience of work.

Vacancies are advertised for a limited period in the newspapers, community organisations and in the local Jobs and Benefits Offices.

Essential Skills

If your reading, writing, maths or ICT skills are stopping you from getting a job or you find it hard to read instructions, fill out forms or use ICT equipment, a free Essential Skills course may help.

Steps 2 Success

Steps 2 Success is an employment programme to help you build the skills and experience you need to find and keep a job. The programme offers a personalised service and is tailored to meet your needs to help you into work.

Training for Success

Training for Success is designed for young people aged 16-18 (up to 24 years for those requiring additional support) and provides training to give the tools and skills needed to get a job.

Training will provide you with the relevant qualifications as well as the required personal and behavioural skills to progress into work.

Lone parents

If you are a lone parent and thinking about returning to work, but don't know where to start, there is help and advice available. Contact your local Jobs and Benefits office to find out more.

People with disabilities, health conditions and carers

If you have a disability, have a health condition, have been seriously injured or are caring for someone, there is help, advice and support available to you if you're unable to work, looking for work or may be looking for work in the future.

Through initiatives such as Steps 2 Success and preparation for work programmes, you will receive flexible work-focused support, tailored to your specific needs. You will be offered training opportunities, job search skills, work experience placements and supported job opportunities, to help you overcome barriers and get back into employment.

If you get Employment and Support Allowance, Income Support on health grounds, Severe Disablement Allowance or Jobseekers Allowance or Universal Credit, the Condition Management Programme could help you return to work.

Leaving school or college

Moving from school, college or university into work can be a big step. Even if you have a good idea of where you want to be, the best way to get there is not always clear. But there are lots of opportunities and help available to you and this includes getting the experience you need and financial help for training.

Out of work

The Jobs and Benefits network wants to help you get back to work quickly.

It may pay you benefits you may be entitled to while helping you look for work or learn new skills.

Travel to Interview Scheme

The Travel to Interview Scheme is designed to help unemployed people with the cost of travelling to interviews for full-time permanent positions in Northern Ireland or elsewhere in the United Kingdom.

Applications should be made in advance of your interview by completing a TIS 1 form, available from any Jobs and Benefits office.

More useful links

Share this page

What do you want to do?
What is your question about?
Do you want a reply?
Your email address
To reply to you, we need your email address
Your feedback

We will not reply to your feedback.  Don't include any personal or financial information, for example National Insurance, credit card numbers, or phone numbers.

This feedback form is for issues with the nidirect website only.

You can use it to report a problem or suggest an improvement to a webpage.

If you have a question about a government service or policy, you should contact the relevant government organisation directly as we don’t have access to information about you held by government departments.

You must be aged 13 years or older - if you’re younger, ask someone with parental responsibility to send the feedback for you.

The nidirect privacy notice applies to any information you send on this feedback form.

Don't include any personal or financial information, for example National Insurance, credit card numbers, or phone numbers.

Plain text only, 750 characters maximum.
Plain text only, 750 characters maximum.

What to do next

Comments or queries about angling can be emailed to anglingcorrespondence@daera-ni.gov.uk 

What to do next

If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit.  Contacts for common benefits are listed below.

Carer's Allowance

Call 0800 587 0912
Email 
dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

Discretionary support / Short-term benefit advance

Call 0800 587 2750 
Email 
customerservice.unit@communities-ni.gov.uk

Disability Living Allowance

Call 0800 587 0912 
Email dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

Employment and Support Allowance

Call 0800 587 1377

Jobseeker’s Allowance

Contact your local Jobs & Benefits office

Personal Independence Payment

Call 0800 587 0932

If your query is about another benefit, select ‘Other’ from the drop-down menu above.

What to do next

Comments or queries about the Blue Badge scheme can be emailed to bluebadges@infrastructure-ni.gov.uk or you can also call 0300 200 7818.

What to do next

For queries or advice about careers, contact the Careers Service.

What to do next

For queries or advice about Child Maintenance, contact the Child Maintenance Service.

What to do next

For queries or advice about claiming compensation due to a road problem, contact DFI Roads claim unit.

What to do next

For queries or advice about criminal record checks, email ani@accessni.gov.uk

What to do next

Application and payment queries can be emailed to ema_ni@slc.co.uk

What to do next

For queries or advice about employment rights, contact the Labour Relations Agency.

What to do next

For queries or advice about birth, death, marriage and civil partnership certificates and research, contact the General Register Office Northern Ireland (GRONI) by email gro_nisra@finance-ni.gov.uk

What to do next

For queries about:

If your query is about another topic, select ‘Other’ from the drop-down menu above.

What to do next

For queries or advice about passports, contact HM Passport Office.

What to do next

For queries or advice about Penalty Charge Notices (PCNs), including parking tickets and bus lane PCNs, email dcu@infrastructure-ni.gov.uk

What to do next

For queries or advice about pensions, contact the Northern Ireland Pension Centre.

What to do next

If you wish to report a problem with a road or street you can do so online in this section.

If you wish to check on a problem or fault you have already reported, contact DfI Roads.

What to do next

For queries or advice about historical, social or cultural records relating to Northern Ireland, use the Public Record Office of Northern Ireland (PRONI) enquiry service.

What to do next

For queries or advice about rates, email LPSCustomerTeam@lpsni.gov.uk

What to do next

For queries or advice about  60+ and Senior Citizen SmartPasses (which can be used to get concessionary travel on public transport), contact Smartpass - Translink.