Training programmes available

There are a number of training programmes available for different age groups, levels and abilities. Find out information on programmes available to suit you to increase your skills and experience to help you into work

Apprenticeships

The Apprenticeships programme offers training to 16 year olds and over across a wide range of apprenticeships.

Bridge to Employment

Bridge to employment is a pre-employment training programme that helps you (aged 18+) to find a job if you are unemployed whatever your experience of work.

Vacancies are advertised for a limited period in the newspapers, community organisations and in the local Jobs and Benefits Offices.

Essential Skills

If your reading, writing, maths or ICT skills are stopping you from getting a job or you find it hard to read instructions, fill out forms or use ICT equipment, a free Essential Skills course may help.

Training for Success

Training for Success is designed for young people aged 16-18 (up to 24 years for those requiring additional support) and provides training to give the tools and skills needed to get a job.

Training will provide you with the relevant qualifications as well as the required personal and behavioural skills to progress into work.

Travel to Interview Scheme

The Travel to Interview Scheme is designed to help unemployed people with the cost of travelling to interviews for full-time permanent positions in Northern Ireland or elsewhere in the United Kingdom.

Applications should be made before your interview by completing a TIS 1 form, available from any Jobs and Benefits office.

Work experience programme

If you're unemployed, the Work Experience Programme can help you develop your employability skills and gain the experience you need to get a job.

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Comments or queries about angling can be emailed to anglingcorrespondence@daera-ni.gov.uk 

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If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit.  Contacts for common benefits are listed below.

Carer's Allowance

Call 0800 587 0912
Email dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

Discretionary support / Short-term benefit advance

Call 0800 587 2750 
Email customerservice.unit@communities-ni.gov.uk

Disability Living Allowance

Call 0800 587 0912 
Email dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

Employment and Support Allowance

Call 0800 587 1377

Jobseeker’s Allowance

Contact your local Jobs & Benefits office

Personal Independence Payment

Call 0800 587 0932

If your query is about another benefit, select ‘Other’ from the drop-down menu above.

What to do next

Comments or queries about the Blue Badge scheme can be emailed to bluebadges@infrastructure-ni.gov.uk or you can also call 0300 200 7818.

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For queries or advice about careers, contact the Careers Service.

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For queries or advice about Child Maintenance, contact the Child Maintenance Service.

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For queries or advice about claiming compensation due to a road problem, contact DFI Roads claim unit.

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For queries or advice about criminal record checks, email ani@accessni.gov.uk

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Application and payment queries can be emailed to ema_ni@slc.co.uk

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For queries or advice about employment rights, contact the Labour Relations Agency.

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For queries or advice about birth, death, marriage and civil partnership certificates and research, contact the General Register Office Northern Ireland (GRONI) by email gro_nisra@finance-ni.gov.uk

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For queries or advice about passports, contact HM Passport Office.

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For queries or advice about Penalty Charge Notices (PCNs), including parking tickets and bus lane PCNs, email dcu@infrastructure-ni.gov.uk

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For queries or advice about pensions, contact the Northern Ireland Pension Centre.

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If you wish to report a problem with a road or street you can do so online in this section.

If you wish to check on a problem or fault you have already reported, contact DfI Roads.

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For queries or advice about historical, social or cultural records relating to Northern Ireland, use the Public Record Office of Northern Ireland (PRONI) enquiry service.

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For queries or advice about rates, email:
rating@lpsni.gov.uk

For queries or advice about property valuation, email:
valuation@lpsni.gov.uk

For queries or advice about land registry, email:
CustomerInformation.LandRegistration@finance-ni.gov.uk

For mapping queries, email:
Mapping.Helpdesk@finance-ni.gov.uk

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What to do next

For queries or advice about  60+ and Senior Citizen SmartPasses (which can be used to get concessionary travel on public transport), contact Smartpass - Translink.