Costs and turnaround times

The cost of an AccessNI check and the time taken to search criminal records and give a disclosure certificate depends on the level of check. Each week AccessNI updates delivery times for all levels of check and lists turnaround times for certificates.

What an AccessNI check costs

AccessNI charges a fee for each criminal record check:

Basic £18.00
Standard £18.00
Enhanced £33.00

The person needing the check usually pays but some employers pay for AccessNI checks.

Volunteers

If you’re a volunteer in a role which needs a standard or enhanced check, AccessNI will provide the check free to a volunteer who:

“...gives their time in a position in a non-profit organisation, free of charge, doing something for the good of the community or a voluntary group, for which they may get travelling and other out-of-pocket expenses, and which is not for their own benefit or for the benefit of a close relative.”

AccessNI charges for a standard or enhanced check if:

  • you are volunteering directly for a statutory organisation
  • you are volunteering for a non-profit organisation in a position which delivers statutory services under contract or in a specific project, where that organisation receives government funding to pay for volunteers’ checks

A statutory organisation is an agency established by government. A not-for-profit organisation is a non-governmental body which does not distribute its surplus funds to owners or shareholders.

Processing an AccessNI disclosure certificate

 A disclosure certificate gives an individual's criminal history information. The table below shows average turnaround times for processing applications.

But some certificates can take longer. If AccessNI refers your application to the police, the police might need to contact you. To avoid a delay in issuing a disclosure certificate, it's important to respond quickly if police contact you about your application.        

Why an application goes to the police

There are certain circumstances when AccessNI must refer an application for a check to the police. They’ll do this because:

  • the person has convictions, cautions or warnings
  • police holds information about the person other than convictions, cautions or warnings
  • the person has applied to do homebased work in their own home such as child minding
  • the person lives in or has lived in Ireland within the last five years                                                          

Week beginning 2 December 2019

AccessNI check  Date application was received Processing target Average time to issue certificate

Basic (application by an individual)

29 November  95 per cent within 14 days four days
Basic (application by a Responsible Body) 29 November  99 per cent within seven days four days
Standard 29 November  99 per cent within seven days four days

Enhanced

27 November 

70 per cent within 10 days

95 per cent within 21 days

98 per cent within 28 days

seven days

Tracking applications

You can track your application for a criminal record check online. Individuals and registered bodies need to log in to their nidirect account and use the tracking facility.

Complaining about AccessNI's service

If you want to complain about the time taken to process your check, you can complain to AccessNI.

If you believe information is inaccurate on your basic, standard or enhanced certificate, you need to tell AccessNI and raise your concern as a dispute.

More useful links


 

Share this page

What do you want to do?
What is your question about?
Do you want a reply?
Your email address
To reply to you, we need your email address
Your feedback

We will not reply to your feedback.  Don't include any personal or financial information, for example National Insurance, credit card numbers, or phone numbers.

This feedback form is for issues with the nidirect website only.

You can use it to report a problem or suggest an improvement to a webpage.

If you have a question about a government service or policy, you should contact the relevant government organisation directly as we don’t have access to information about you held by government departments.

You must be aged 13 years or older - if you’re younger, ask someone with parental responsibility to send the feedback for you.

The nidirect privacy notice applies to any information you send on this feedback form.

Don't include any personal or financial information, for example National Insurance, credit card numbers, or phone numbers.

Plain text only, 750 characters maximum.
Plain text only, 750 characters maximum.

What to do next

Comments or queries about angling can be emailed to anglingcorrespondence@daera-ni.gov.uk 

What to do next

If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit.  Contacts for common benefits are listed below.

Carer's Allowance

Call 0800 587 0912
Email 
dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

Discretionary support / Short-term benefit advance

Call 0800 587 2750 
Email 
customerservice.unit@communities-ni.gov.uk

Disability Living Allowance

Call 0800 587 0912 
Email dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

Employment and Support Allowance

Call 0800 587 1377

Jobseeker’s Allowance

Contact your local Jobs & Benefits office

Personal Independence Payment

Call 0800 587 0932

If your query is about another benefit, select ‘Other’ from the drop-down menu above.

What to do next

Comments or queries about the Blue Badge scheme can be emailed to bluebadges@infrastructure-ni.gov.uk or you can also call 0300 200 7818.

What to do next

For queries or advice about careers, contact the Careers Service.

What to do next

For queries or advice about Child Maintenance, contact the Child Maintenance Service.

What to do next

For queries or advice about claiming compensation due to a road problem, contact DFI Roads claim unit.

What to do next

For queries or advice about criminal record checks, email ani@accessni.gov.uk

What to do next

Application and payment queries can be emailed to ema_ni@slc.co.uk

What to do next

For queries or advice about employment rights, contact the Labour Relations Agency.

What to do next

For queries or advice about birth, death, marriage and civil partnership certificates and research, contact the General Register Office Northern Ireland (GRONI) by email gro_nisra@finance-ni.gov.uk

What to do next

For queries about:

If your query is about another topic, select ‘Other’ from the drop-down menu above.

What to do next

For queries or advice about passports, contact HM Passport Office.

What to do next

For queries or advice about Penalty Charge Notices (PCNs), including parking tickets and bus lane PCNs, email dcu@infrastructure-ni.gov.uk

What to do next

For queries or advice about pensions, contact the Northern Ireland Pension Centre.

What to do next

If you wish to report a problem with a road or street you can do so online in this section.

If you wish to check on a problem or fault you have already reported, contact DfI Roads.

What to do next

For queries or advice about historical, social or cultural records relating to Northern Ireland, use the Public Record Office of Northern Ireland (PRONI) enquiry service.

What to do next

For queries or advice about rates, email LPSCustomerTeam@lpsni.gov.uk

What to do next

For queries or advice about  60+ and Senior Citizen SmartPasses (which can be used to get concessionary travel on public transport), contact Smartpass - Translink.