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    1. Home
    2. Help
    3. Accessibility

    Changing how your screen looks

    Here is some practical help with adjusting the settings to make your screen easier to read. The suggestions to improve how you can view web pages on nidirect.gov.uk should also work for other websites that you visit.

    Making text bigger on a PC or laptop

    Windows

    • press Ctrl and + to make text bigger
    • press Ctrl and - to make text smaller
    • press Ctrl and 0 (zero) to return text to normal size

    Apple Mac

    On Apple computers, use the Cmd (or Apple) key instead of the Ctrl key:

    • press Cmd and + to make text bigger
    • press Cmd and - to make text smaller
    • press Cmd and 0 (zero) to return text to normal size

    Making text bigger on phones and tablets

    Many touch screen based devices allow you to pinch and zoom web pages by touching the screen with two fingers and pinching them closed to zoom out or spreading them apart to zoom in.

    However, this method may not work for all web pages.  Alternatively, you can enable 'magnification gestures' on Android based devices or 'zoom gestures' on Apple iPhones or iPads.

    For Android based phones and tablets

    • open your device's Settings app
    • select 'Accessibility', then 'Magnification', then 'Magnify with triple-tap' and switch it on
    • triple-tap with three fingers to magnify the entire screen
    • to move around, hold two fingers on the screen and drag to show different parts of the screen
    • if you need to zoom in more, use pinch to zoom
    • triple-tap with three fingers again to return to normal magnification

    For Apple iPhones or iPads

    • open the Settings app
    • select 'General', then 'Accessibility', then 'Zoom' and switch it on
    • double-tap with three fingers to zoom the entire screen
    • to move around, either hold three fingers on the screen and drag to show different parts of the screen, or hold one finger along the edge of the screen to pan
    • if you need to zoom in more, double-tap with three fingers and drag up or down
    • to zoom back out, double-tap again with three fingers

    You can also configure the 'home button' to turn on zoom when you triple-press it.

    More advanced changes

    As well as making text larger, web browsers may offer additional ways  to change fonts, text colour and background colours to make reading on a screen easier.

    Further information on accessibility features for popular web browsers are listed below.

    Which browser are you using?

    • Google Chrome — see Accessibility in Chrome
    • Safari — see Accessibility Support for Apple devices
    • Internet Explorer — see Internet Explorer Ease of Access options
    • Microsoft Edge — see Ease of Access in Microsoft Edge
    • Firefox  — see Accessibility features in Firefox
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    Accessibility

    • Accessibility features
    • Accessibility statement for Access NI
    • Accessibility statement for angling licence, permit and enforcement system (LPE)
    • Accessibility statement for Computer Assisted Mapping Ecommerce Online 2 (CAMEO 2)
    • Accessibility statement for Criminal Injury and Damage Management Information System (CIDMIS)
    • Accessibility statement for Finance Support application form
    • Accessibility statement for Genealogy Northern Ireland (GENI)
    • Accessibility statement for Land and Property Services Rates Support System (LPS RSS)
    • Accessibility statement for Legal Aid Management System (LAMS)
    • Accessibility statement for nidirect
    • Accessibility statement for Planning Appeals Commission and Water Appeals Commission (PACWAC)
    • Accessibility statement for Rates Payment Service
    • Accessibility statement for Rent Register services
    • Accessibility statement for Social Fund Budgeting loan
    • Changing how your screen looks
    • Supported browsers and platforms

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    What to do next

    Comments or queries about angling can be emailed to anglingcorrespondence@daera-ni.gov.uk 

    If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit.  Contacts for common benefits are listed below.

    Carer's Allowance

    Call 0800 587 0912
    Email 
    dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

    Discretionary support / Short-term benefit advance

    Call 0800 587 2750 
    Email 
    customerservice.unit@communities-ni.gov.uk

    Disability Living Allowance

    Call 0800 587 0912 
    Email dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

    Employment and Support Allowance

    Call 0800 587 1377

    Jobseeker’s Allowance

    Contact your local Jobs & Benefits office

    Personal Independence Payment

    Call 0800 587 0932

    If your query is about another benefit, select ‘Other’ from the drop-down menu above.

    Comments or queries about the Blue Badge scheme can be emailed to bluebadges@infrastructure-ni.gov.uk or you can also call 0300 200 7818.

    For queries or advice about careers, contact the Careers Service.

    For queries or advice about Child Maintenance, contact the Child Maintenance Service.

    For queries or advice about claiming compensation due to a road problem, contact DFI Roads claim unit.

    If you can’t find the information you’re looking for in the Coronavirus (COVID-19) section, then for queries about:

    • Restrictions or regulations — contact the Department of Health
    • Travel advice (including self-isolation) — contact the Department of Health
    • Coronavirus (COVID-19) vaccinations — contact the Department of Health or Public Health Agency

    If your query is about another topic, select ‘Other’ from the drop-down menu above.

    For queries about your identity check, email nida@nidirect.gov.uk and for queries about your certificate, email covidcertni@hscni.net.

    For queries or advice about criminal record checks, email ani@accessni.gov.uk

    Application and payment queries can be emailed to ema_ni@slc.co.uk

    For queries or advice about employment rights, contact the Labour Relations Agency.

    For queries or advice about birth, death, marriage and civil partnership certificates and research, contact the General Register Office Northern Ireland (GRONI) by email gro_nisra@finance-ni.gov.uk

    For queries about your GRONI account, email gro_nisra@finance-ni.gov.uk.

    For queries about the High Street Spend Local Scheme,  email HSSS.mail@economy-ni.gov.uk.

    For queries about:

    • Car tax, vehicle registration and SORN
      contact the Driver and Vehicle Licensing Agency (DVLA), Swansea
       
    • Driver licensing and tests, MOT and vehicle testing
      contact the Driver & Vehicle Agency (DVA), Northern Ireland

    If your query is about another topic, select ‘Other’ from the drop-down menu above.

    For queries about your identity check, email nida@nidirect.gov.uk.

     

    For queries or advice about passports, contact HM Passport Office.

    For queries or advice about Penalty Charge Notices (PCNs), including parking tickets and bus lane PCNs, email dcu@infrastructure-ni.gov.uk

    For queries or advice about pensions, contact the Northern Ireland Pension Centre.

    If you wish to report a problem with a road or street you can do so online in this section.

    If you wish to check on a problem or fault you have already reported, contact DfI Roads.

    For queries or advice about historical, social or cultural records relating to Northern Ireland, use the Public Record Office of Northern Ireland (PRONI) enquiry service.

    For queries or advice about rates, email LPSCustomerTeam@lpsni.gov.uk

    For queries or advice about  60+ and Senior Citizen SmartPasses (which can be used to get concessionary travel on public transport), contact Smartpass - Translink.

    If you have a question about a government service or policy, you should contact the relevant government organisation directly.  We don't have access to information about you.

    Related sites

    • gov.uk
    • nibusinessinfo.co.uk

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