Changing how your screen looks

Here is some practical help with adjusting the settings to make your screen easier to read. The suggestions to improve how you can view web pages on nidirect.gov.uk should also work for other websites that you visit.

Making text bigger on a PC or laptop

Windows

press Ctrl and + to make text bigger
press Ctrl and - to make text smaller
press Ctrl and 0 (zero) to return text to normal size

Apple Mac

On Apple computers, use the Cmd (or Apple) key instead of the Ctrl key:

press Cmd and + to make text bigger
press Cmd and - to make text smaller
press Cmd and 0 (zero) to return text to normal size

Making text bigger on phones and tablets

Many touch screen based devices allow you to pinch and zoom web pages by touching the screen with two fingers and pinching them closed to zoom out or spreading them apart to zoom in.

However, this method may not work for all web pages. Alternatively, you can enable 'magnification gestures' on Android based devices or 'zoom gestures' on Apple iPhones or iPads.

More advanced changes

As well as making text larger, web browsers may offer additional ways to change fonts, text colour and background colours to make reading on a screen easier.

Further information on accessibility features for popular web browsers are listed below.

Which browser are you using?

Google Chrome — see Accessibility in Chrome
Safari — see Accessibility Support for Apple devices
Internet Explorer — see Internet Explorer Ease of Access options
Microsoft Edge — see Ease of Access in Microsoft Edge
Firefox — see Accessibility features in Firefox

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What to do next

Comments or queries about angling can be emailed to anglingcorrespondence@daera-ni.gov.uk

If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit. Contacts for common benefits are listed below.

Employment and Support Allowance

Call 0800 587 1377

Jobseeker’s Allowance

Contact your local Jobs & Benefits office

Personal Independence Payment

Call 0800 587 0932

If your query is about another benefit, select ‘Other’ from the drop-down menu above.

Comments or queries about the Blue Badge scheme can be emailed to bluebadges@infrastructure-ni.gov.uk or you can also call 0300 200 7818.

For queries or advice about careers, contact the Careers Service.

For queries or advice about Child Maintenance, contact the Child Maintenance Service.

For queries or advice about claiming compensation due to a road problem, contact DFI Roads claim unit.

For queries about your identity check, email nida@nidirect.gov.uk and for queries about your certificate, email covidcertni@hscni.net.

For queries or advice about criminal record checks, email ani@accessni.gov.uk

Application and payment queries can be emailed to ema_ni@slc.co.uk

For queries or advice about employment rights, contact the Labour Relations Agency.

For queries or comments about a GP practice, contact the practice directly. If information about the GP practice is missing, outdated or wrong, email Business Services Organisation (BSO) at: professionalsupportteam@hscni.net.

For queries or advice about birth, death, marriage and civil partnership certificates and research, contact the General Register Office Northern Ireland (GRONI) by email gro_nisra@finance-ni.gov.uk

For queries about your GRONI account, email gro_nisra@finance-ni.gov.uk.

For queries about the High Street Spend Local Scheme, email HSSS.mail@economy-ni.gov.uk.

For queries about:

Car tax, vehicle registration and SORN
contact the Driver and Vehicle Licensing Agency (DVLA), Swansea
Driver licensing and tests, MOT and vehicle testing, contact the DVA online

If your query is about another topic, select ‘Other’ from the drop-down menu above.

For queries about your identity check, email nida@nidirect.gov.uk.

For queries or advice about passports, contact HM Passport Office.

For queries or advice about Penalty Charge Notices (PCNs), including parking tickets and bus lane PCNs, email dcu@infrastructure-ni.gov.uk

For queries or advice about pensions, contact the Northern Ireland Pension Centre.

If you wish to report a problem with a road or street you can do so online in this section.

If you wish to check on a problem or fault you have already reported, contact DfI Roads.

For queries or advice about historical, social or cultural records relating to Northern Ireland, use the Public Record Office of Northern Ireland (PRONI) enquiry service.

For queries or advice about rates, email LPSCustomerTeam@lpsni.gov.uk

For queries or advice about 60+ and Senior Citizen SmartPasses (which can be used to get concessionary travel on public transport), contact Smartpass - Translink.

If you have a question about a government service or policy, you should contact the relevant government organisation directly.

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