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News page 2

  • Avoid getting caught out by scamsPublished: 19 August 2021
  • Help and support for students and parents at results timePublished: 10 August 2021
  • Health benefits of breastfeeding babiesPublished: 04 August 2021
  • Keep safe at the beach and coastPublished: 22 July 2021
  • Extreme heat warning - information and advicePublished: 20 July 2021
  • Carbon monoxide dangers if camping, caravanning or boatingPublished: 14 July 2021
  • Fire and summer safety advicePublished: 08 July 2021
  • Heavy rain warning - advice and informationPublished: 05 July 2021
  • Further relaxations to COVID-19 restrictionsPublished: 05 July 2021
  • Rates discount deadline approachingPublished: 30 June 2021

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If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit.  Contacts for common benefits are listed below.

Carer's Allowance

Call 0800 587 0912
Email dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

Discretionary support / Short-term benefit advance

Call 0800 587 2750 
Email customerservice.unit@communities-ni.gov.uk

Disability Living Allowance

Call 0800 587 0912 
Email dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

Employment and Support Allowance

Call 0800 587 1377

Jobseeker’s Allowance

Contact your local Jobs & Benefits office

Personal Independence Payment

Call 0800 587 0932

If your query is about another benefit, select ‘Other’ from the drop-down menu above.

What to do next

Comments or queries about the Blue Badge scheme can be emailed to bluebadges@infrastructure-ni.gov.uk or you can also call 0300 200 7818.

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For queries or advice about careers, contact the Careers Service.

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For queries or advice about Child Maintenance, contact the Child Maintenance Service.

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For queries or advice about claiming compensation due to a road problem, contact DFI Roads claim unit.

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For queries or advice about criminal record checks, email ani@accessni.gov.uk

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Application and payment queries can be emailed to ema_ni@slc.co.uk

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For queries or advice about employment rights, contact the Labour Relations Agency.

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For queries or advice about birth, death, marriage and civil partnership certificates and research, contact the General Register Office Northern Ireland (GRONI) by email gro_nisra@finance-ni.gov.uk

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For queries about:

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    contact the Driver and Vehicle Licensing Agency (DVLA), Swansea
     
  • Driver licensing and tests, MOT and vehicle testing
    contact the Driver & Vehicle Agency (DVA), Northern Ireland

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For queries or advice about passports, contact HM Passport Office.

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For queries or advice about pensions, contact the Northern Ireland Pension Centre.

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If you wish to report a problem with a road or street you can do so online in this section.

If you wish to check on a problem or fault you have already reported, contact DfI Roads.

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For queries or advice about historical, social or cultural records relating to Northern Ireland, use the Public Record Office of Northern Ireland (PRONI) enquiry service.

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For queries or advice about rates, email LPSCustomerTeam@lpsni.gov.uk

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For queries or advice about  60+ and Senior Citizen SmartPasses (which can be used to get concessionary travel on public transport), contact Smartpass - Translink.

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For queries about the High Street Spend Local Scheme,  email SpendLocalNI@economy-ni.gov.uk.

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