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News

Featured news.

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    Put safety first at Halloween

    Published: 22 October 2021

    Put safety first at Halloween - use sparklers safely and follow the Firework Code
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    Get the flu vaccine and boost your immunity

    Published: 20 October 2021

    Everyone eligible is urged to take up the offer of getting the flu vaccine to boost their immunity
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    Improving reading skills and discovering joy of books

    Published: 19 October 2021

    Reading can open up a world of fun, enjoyment and learning for children, young people and adults

  • Careers information and support for parents

    Published: 18 October 2021

    It’s Parenting Week: careers information for parents who want to discuss their child’s options

Other news items

  • Be extra alert on roads during darker monthsPublished: 15 October 2021
  • Students urged to be aware of fire safetyPublished: 13 October 2021
  • Be aware of breast cancer signs and get checked earlyPublished: 11 October 2021
  • Raising awareness of baby loss Published: 09 October 2021
  • Avoiding accidental fires in the homePublished: 06 October 2021
  • Students encouraged to look after mental healthPublished: 29 September 2021
  • High Street pre-paid card informationPublished: 27 September 2021
  • Importance of getting eyes testedPublished: 23 September 2021
  • Speak to your family about organ donationPublished: 21 September 2021
  • Think carefully about alcohol limitsPublished: 17 September 2021

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Comments or queries about angling can be emailed to anglingcorrespondence@daera-ni.gov.uk 

What to do next

If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit.  Contacts for common benefits are listed below.

Carer's Allowance

Call 0800 587 0912
Email dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

Discretionary support / Short-term benefit advance

Call 0800 587 2750 
Email customerservice.unit@communities-ni.gov.uk

Disability Living Allowance

Call 0800 587 0912 
Email dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

Employment and Support Allowance

Call 0800 587 1377

Jobseeker’s Allowance

Contact your local Jobs & Benefits office

Personal Independence Payment

Call 0800 587 0932

If your query is about another benefit, select ‘Other’ from the drop-down menu above.

What to do next

Comments or queries about the Blue Badge scheme can be emailed to bluebadges@infrastructure-ni.gov.uk or you can also call 0300 200 7818.

What to do next

For queries or advice about careers, contact the Careers Service.

What to do next

For queries or advice about Child Maintenance, contact the Child Maintenance Service.

What to do next

For queries or advice about claiming compensation due to a road problem, contact DFI Roads claim unit.

What to do next

If you can’t find the information you’re looking for in the Coronavirus (COVID-19) section, then for queries about:

  • Restrictions or regulations — contact the Department of Health
  • Travel advice (including self-isolation) — contact the Department of Health
  • Coronavirus (COVID-19) vaccinations — contact the Department of Health or Public Health Agency

If your query is about another topic, select ‘Other’ from the drop-down menu above.

What to do next

For queries about your identity check, email nida@nidirect.gov.uk and for queries about your certificate, email covidcertni@hscni.net.

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For queries or advice about employment rights, contact the Labour Relations Agency.

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For queries or advice about birth, death, marriage and civil partnership certificates and research, contact the General Register Office Northern Ireland (GRONI) by email gro_nisra@finance-ni.gov.uk

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For queries about:

  • Car tax, vehicle registration and SORN
    contact the Driver and Vehicle Licensing Agency (DVLA), Swansea
     
  • Driver licensing and tests, MOT and vehicle testing
    contact the Driver & Vehicle Agency (DVA), Northern Ireland

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For queries or advice about pensions, contact the Northern Ireland Pension Centre.

What to do next

If you wish to report a problem with a road or street you can do so online in this section.

If you wish to check on a problem or fault you have already reported, contact DfI Roads.

What to do next

For queries or advice about historical, social or cultural records relating to Northern Ireland, use the Public Record Office of Northern Ireland (PRONI) enquiry service.

What to do next

For queries or advice about rates, email LPSCustomerTeam@lpsni.gov.uk

What to do next

For queries or advice about  60+ and Senior Citizen SmartPasses (which can be used to get concessionary travel on public transport), contact Smartpass - Translink.

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