Victim Support NI

Contact details for Victim Support NI, a charity which helps people affected by crime

Phone: 028 9024 3133 / Supportline: 0845 303 0900

Complaints

If you are not satisfied with service provision you can:

  • write to Victim Support NI
  • tell someone at your nearest VictimSupport NI or Witness Service office and they will record your complaint
  • contact the Complaints Officer on 028 9024 4039

You should raise any issues as soon as possible and within three months of the incident that concerns you. If you aren't happy with the decision you can appeal by writing to the Victim Support NI Chief Executive. An investigation will be carried out and a final response will be issued within one month.

If you are not satisfied with the outcome of your complaint by the Victim Support NI you may wish to contact:

Victims and Witnesses Branch
Department of Justice
Castle Buildings
Room A4.01
Stormont Estate
Belfast
BT4 3SG

Phone: 028 9052 0576
Text phone: 028 9052 7668

Email address: access.public@justice-ni.x.gsi.gov.uk

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