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A guide to rates

Guide to Rates
Information on your rate bill, help with paying your rates, how you can pay your rate bill, rental properties, and valuation of properties for rates.
Sign up for rates

Pay your rates online

Domestic ratepayers can pay rates online with a debit or credit card
Pay your rates online

Rate Rebate Scheme

If you're already getting Universal Credit, apply for Rate Rebate to help pay your rates
Set up a Direct Debit online

Set up a Direct Debit online

You can use an online form to set up a Direct Debit to pay your rates

More guidance, services and support

How you can pay your rates bill

You can pay your rates online, by telephone or cheque, with a standing order or Direct Debit from your bank account or in person at the post office

Find out more about ways to pay your rates bill

Property and housing online services

  • Create or log in to a Rate Rebate account
  • Set up a Direct Debit online
  • Pay your rates online
  • Update a landlord rate account online
  • Change billing address for your rates bill
  • Update the personal details on your rate account

See all property and housing online services

Your rates bill

  • Sign up for rates
  • Your rates bill
  • How rates bills are calculated
  • What happens if you don't pay your rates bill
  • Rating of empty homes
  • Occupying and leaving a property

Help paying your rates

  • Rate Rebate Scheme
  • Disabled Person's Allowance
  • People on a low income
  • Help with rates for pensioners
  • Lone Pensioner Allowance
  • Change of circumstances

More help paying your rates

Valuation of domestic properties for rates

Your domestic rates are based on your property's capital valuation.

Find out  more about the valuation of domestic properties for rates

Rates on rental properties

Depending on the rented property's capital valuation, the tenant or the landlord is responsible for paying the rates bill

Find out more about rates on rental properties

If you have a query call (calls charged at a local rate) 0300 200 7801
If you have a rates Housing Benefit or Rate Rebate query, call (calls charged at a local rate) 0300 200 7802
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