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  • Breadcrumb

    1. Home
    2. Property and housing
    3. A guide to rates
    4. Help paying your rates
    Colour banner for pages about paying rates on your home
    Banner on a guide to rates pages

    Lone Pensioner Allowance

    The Lone Pensioner Allowance (LPA) allows a 20 per cent discount on rates. Tenants and homeowners who are aged 70 and over and live alone can apply. There are some exceptions for ratepayers who do not live alone. It is not means tested so will not affect your security benefits.

    Qualifying for Lone Pensioner Allowance (LPA)

    If you are 70 or over and live alone

    To qualify for LPA, you must be aged 70 or over and live alone. If you are eligible you can make an application at any time during the rating year. 

    If you are 70 or over and don't live alone

    If you are aged 70 or over and don’t live alone you may be entitled to LPA if you:

    • live with a carer who is not your spouse or partner
    • provide care for someone who lives with you who is not your spouse or partner
    • live with anyone who is under the age of 18
    • live with someone who has a severe mental impairment like dementia, Alzheimer's, or Parkinsons.  This includes your spouse or partner

    LPA for homeowners

    Homeowners can apply for LPA through Land & Property Services (LPS). To apply you must fill in an application form.

    • LPS Lone Pensioner Allowance application form

    You will need your National Insurance Number to apply for LPA.

    You must sign the form and send any supporting documents to the address shown on the form.

    LPA for tenants

    Tenants can apply for LPA through the Northern Ireland Housing Executive (NIHE). To apply you can:

    • download NIHE LPA application form
    • telephone 03448 920 902

    If you're deaf,  hard of hearing or speech impaired, you can:

    • download Relay UK text service app
    • text 18001 03448 920 902

    More details on how to claim the Lone Pensioner Allowance can be found  on the NIHE website

    Paying your rates

    If you apply for LPA, you must continue to pay your rate bill until LPS make a decision about your application. If your application is successful, LPS will refund the amount you have overpaid or credit the amount due to your account.

    A ratepayer can be awarded LPA along with Disabled Persons Allowance and Housing Benefit/ Rate Relief.  Any award of LPA should not affect your entitlement to social security benefits.

    If you want more information visit Help paying your rates.

    Contact LPA team

    • online: contact form
    • email: applicationbased.raterelief@finance-ni.gov.uk
    • telephone: 0300 200 7801
    • text relay: 18001 0300 200 7801
    • by writing to:
      Land & Property Services
      Lone Pensioner Allowance
      Lanyon Plaza
      7 Lanyon Place
      Town Parks
      Belfast
      BT1 3LP

    More useful links

    • People on a low income
    • Guide to rates
    • Disabled Persons Allowance
    • Rate Rebate Scheme for people on Universal Credit
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    Help paying your rates

    • Appeal a decision about Housing Benefit and Rate Relief
    • Apply for Housing Benefit and Rate Relief as a homeowner
    • Calculate your estimated rate bill
    • Change of circumstances and suitable evidence
    • Complaining to Land & Property Services
    • Disabled Persons Allowance
    • Help with rates for pensioners
    • How much Housing Benefit and Rate Relief a homeowner can get
    • Lone Pensioner Allowance
    • People on a low income
    • Rate Rebate Scheme for people on Universal Credit
    • Rates Housing Benefit and Rate Relief

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    What to do next

    Comments or queries about angling can be emailed to anglingcorrespondence@daera-ni.gov.uk 

    If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit.  Contacts for common benefits are listed below.

    Carer's Allowance

    Call 0800 587 0912
    Email 
    dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

    Discretionary support / Short-term benefit advance

    Call 0800 587 2750 
    Email 
    customerservice.unit@communities-ni.gov.uk

    Disability Living Allowance

    Call 0800 587 0912 
    Email dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

    Employment and Support Allowance

    Call 0800 587 1377

    Jobseeker’s Allowance

    Contact your local Jobs & Benefits office

    Personal Independence Payment

    Call 0800 587 0932

    If your query is about another benefit, select ‘Other’ from the drop-down menu above.

    Comments or queries about the Blue Badge scheme can be emailed to bluebadges@infrastructure-ni.gov.uk or you can also call 0300 200 7818.

    For queries or advice about careers, contact the Careers Service.

    For queries or advice about Child Maintenance, contact the Child Maintenance Service.

    For queries or advice about claiming compensation due to a road problem, contact DFI Roads claim unit.

    For queries about your identity check, email nida@nidirect.gov.uk and for queries about your certificate, email covidcertni@hscni.net.

    For queries or advice about criminal record checks, email ani@accessni.gov.uk

    Application and payment queries can be emailed to ema_ni@slc.co.uk

    For queries or advice about employment rights, contact the Labour Relations Agency.

    For queries or comments about a GP practice, contact the practice directly. If information about the GP practice is missing, outdated or wrong, email Business Services Organisation (BSO) at: professionalsupportteam@hscni.net.

    For queries or advice about birth, death, marriage and civil partnership certificates and research, contact the General Register Office Northern Ireland (GRONI) by email gro_nisra@finance-ni.gov.uk

    For queries about your GRONI account, email gro_nisra@finance-ni.gov.uk.

    For queries about the High Street Spend Local Scheme,  email HSSS.mail@economy-ni.gov.uk.

    For queries about:

    • Car tax, vehicle registration and SORN
      contact the Driver and Vehicle Licensing Agency (DVLA), Swansea
       
    • Driver licensing and tests, MOT and vehicle testing, contact the DVA online

    If your query is about another topic, select ‘Other’ from the drop-down menu above.

    For queries about your identity check, email nida@nidirect.gov.uk.

     

    For queries or advice about passports, contact HM Passport Office.

    For queries or advice about Penalty Charge Notices (PCNs), including parking tickets and bus lane PCNs, email dcu@infrastructure-ni.gov.uk

    For queries or advice about pensions, contact the Northern Ireland Pension Centre.

    If you wish to report a problem with a road or street you can do so online in this section.

    If you wish to check on a problem or fault you have already reported, contact DfI Roads.

    For queries or advice about historical, social or cultural records relating to Northern Ireland, use the Public Record Office of Northern Ireland (PRONI) enquiry service.

    For queries or advice about rates, email LPSCustomerTeam@lpsni.gov.uk

    For queries or advice about  60+ and Senior Citizen SmartPasses (which can be used to get concessionary travel on public transport), contact Smartpass - Translink.

    If you have a question about a government service or policy, you should contact the relevant government organisation directly. 

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