Benefits: report a change in your circumstances

To make sure you get the right amount of benefits, you need to report any changes to your circumstances. Your claim might be reduced or stopped if you don’t report a change straight away or you give incorrect information. If you deliberately don’t report changes, you are committing benefit fraud.

Changes you need to report

Changes you may need to report include:

  • change of name
  • change of address
  • change of bank account details
  • going into hospital, a care home or sheltered accommodation
  • travelling or going abroad
  • getting married or divorced
  • starting or ending a civil partnership
  • moving in with a partner
  • people moving into or out of the place you live (for example, your partner, a child or lodger)
  • your rent going up or down
  • finding or finishing a job, or working different hours
  • your income going up or down
  • starting or stopping education, training or an apprenticeship
  • having a baby
  • if you become ill
  • changes to your medical condition or disability
  • your partner or someone you live with dying
  • starting or stopping caring for someone
  • change of doctor
  • changes to your pension, savings, investments or property
  • inheriting or unexpectedly coming into money / capital
  • changes to other money you get (for example, student loans or grants, sick pay or money you get from a charity)
  • changes to the benefits you or anyone else in your house gets
  • you or your partner getting back-pay (sometimes called ‘arrears’) for salary or earnings you’re owed
  • volunteering

If you claim Child Benefit you also need to report changes to your child’s circumstances.

How to report changes

Who you tell depends on which benefits you get. If you get more than one benefit, you’ll need to report your change to more than one organisation.

Universal Credit

You must report changes by signing in to your Universal Credit online account. You can report a change of circumstance by going to your Universal Credit home page.

Personal Independence Payment

Report changes to the Personal Independence Payment Centre.

Employment and Support Allowance

Report changes to the Employment and Support Allowance Centre

Incapacity benefit

Report changes to the Incapacity Benefit branch.

Carer's Allowance

Report changes online or contact the Disability and Carers Service.

Other disability and carer benefits

If you get Disability Living Allowance, Attendance Allowance or Carer’s Credit, report changes to the Disability and Carers Service.

Bereavement benefits

If you get Bereavement Support Payment, report changes to the Bereavement Service.

If you get Widowed Parent's Allowance, report changes to the Bereavement Benefits section.

Housing Benefit

Report changes to the Housing Executive.

Child Benefit

Report changes using the Child Benefit online service or contact the Child Benefit Office.

State Pension and Pension Credit

Report changes to the Northern Ireland Pension Centre.

War Pension

Report changes to Veterans UK.

All other benefits

For all other benefits, including Income Support and Jobseeker’s Allowance, report changes to your local Jobs and Benefits office

Reporting a death

If someone dies when they’re receiving benefits, contact the Bereavement Service.

If you don’t report changes

If you don’t report a change or mistake, you might be paid too much and you may have to pay the money back.

If you deliberately don’t report changes, you are committing benefit fraud. If you are prosecuted, you could be fined or get a prison sentence.

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What to do next

Comments or queries about angling can be emailed to anglingcorrespondence@daera-ni.gov.uk 

What to do next

If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit.  Contacts for common benefits are listed below.

Carer's Allowance

Call 0800 587 0912
Email 
dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

Discretionary support / Short-term benefit advance

Call 0800 587 2750 
Email 
customerservice.unit@communities-ni.gov.uk

Disability Living Allowance

Call 0800 587 0912 
Email dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

Employment and Support Allowance

Call 0800 587 1377

Jobseeker’s Allowance

Contact your local Jobs & Benefits office

Personal Independence Payment

Call 0800 587 0932

If your query is about another benefit, select ‘Other’ from the drop-down menu above.

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For queries or advice about birth, death, marriage and civil partnership certificates and research, contact the General Register Office Northern Ireland (GRONI) by email gro_nisra@finance-ni.gov.uk

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If you wish to report a problem with a road or street you can do so online in this section.

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