Bereavement Benefits

Due to COVID-19 the Department for Communities is experiencing a very high volume of Benefit calls. It may take longer to answer your call.

Contact details for the Bereavement Benefits section, who deal with all the enquiries about the payment of bereavement benefits

Bereavement Benefits
Mail Opening Unit
PO Box 42
Limavady
BT49 4AN
Phone: 0800 085 2463

Opening hours: 

Monday to Friday from 10.00 am to 4.00 pm

If you use sign language

You can use British Sign Language (BSL) or Irish Sign Language (ISL) to contact Bereavement Benefits:

To use the video relay service:

This service is for Northern Ireland residents only.

If you need to report the death of someone who was getting a social security benefit such as State Retirement Pension, Attendance Allowance, Employment Support Allowance or Disability Living Allowance you should ring the Bereavement Service:

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Comments or queries about angling can be emailed to anglingcorrespondence@daera-ni.gov.uk 

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If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit.  Contacts for common benefits are listed below.

Carer's Allowance

Call 0800 587 0912
Email dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

Discretionary support / Short-term benefit advance

Call 0800 587 2750 
Email customerservice.unit@communities-ni.gov.uk

Disability Living Allowance

Call 0800 587 0912 
Email dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

Employment and Support Allowance

Call 0800 587 1377

Jobseeker’s Allowance

Contact your local Jobs & Benefits office

Personal Independence Payment

Call 0800 587 0932

If your query is about another benefit, select ‘Other’ from the drop-down menu above.

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