Due to COVID-19 the Department for Communities is experiencing a very high volume of Benefit calls. It may take longer to answer your call.
Contact details for the Disability and Carers Service which administers Disability Living Allowance, Attendance Allowance, Carer's Allowance and Carer's Credit.
The contact address for Disability Living Allowance and Attendance Allowance is:Disability & Carers Service
The contact address for Carer's Allowance and Carer's Credit is:Carer’s Allowance
Disability & Carers Service
Mail Opening Unit
PO Box 42
Enquiries by phone, fax or email about any of the benefits administered by the Disability and Carers Service can be directed to:
Fax: 028 9049 0220
If you use sign language
If you use sign language, you might be able to use the video relay or remote interpreting service to make enquiries to Disability and Carers Service using British Sign Language (BSL) or Irish Sign Language (ISL).
British Sign Language(BSL)
- check you can use the BSL video relay service
- make enquiries about any Disability and Carers Service via the BSL video relay service
Irish Sign Language(ISL)
If you are transgender and wish to make a claim or have a query, you can email: firstname.lastname@example.org
Phone lines open
Monday to Friday from 10.00 am to 4.00 pm
(excluding public holidays)