Bereavement Service

Due to COVID-19 the Department for Communities is experiencing a very high volume of Benefit calls. It may take longer to answer your call.

Contact details for the Bereavement Service, which offers relatives a single point of contact for reporting a death to the Department for Communities and helps them access any other benefits they may be entitled to.

Freephone: 0800 085 2463

If you use sign language

You can use British Sign Language (BSL) or Irish Sign Language (ISL) to contact the Bereavement Service:

To use the video relay service:

• check that you can use the BSL video relay service
• check that you can use the ISL video relay service
• contact the Bereavement Service via the video relay service

This service is for Northern Ireland residents only.

If you are transgender and wish to make a claim or have a query, you can email: knockbreda.makethecall.scr@nissa.gsi.gov.uk

• Contacting 08 and 03 numbers

Opening Hours

* Office closed weekends and bank holidays.