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Welcome to N I Direct

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Ukraine Crisis Homepage Button
Information for Ukrainians Arriving In Northern Ireland

Support for Ukraine - how you can help

COVID-19 information

Find out information about Covid-19

Cost of living information and advice
Cost of Living information and advice

Cost of Living information and advice

Information and services

Motoring

MOT and vehicle testing, vehicle tax and registration, driver licensing, learner drivers, driving for a living, road safety

Health and wellbeing

Advice on health conditions, a symptom search, healthy living, health services, having a baby, mental health and protecting the vulnerable

Benefits and money

Information on benefits and financial support, Universal Credit, taxes, money abroad, managing money and debt

Crime, justice and the law

Information on legal aid, criminal record checks, going to court, crime prevention and what to do if you're a victim or witness of crime

Employment, training and careers

Your employment rights, redundancy, health and safety at work, workplace disputes and careers advice when looking for work

Property and housing

Information on buying, selling and renting property, paying rates, tenants' rights, housing and planning

Pensions and retirement planning

Information and guidance about planning for retirement including forecasting your pension, how much income you will have and when to retire

Family, home and community

Family history, parenting and childcare, noise nuisance, leisure and recreation, animal welfare and pets, get online, safety in your home

Government, citizens and rights

Information on government, living in Northern Ireland, births, deaths, marriages, civil partnerships and consumer issues

Travel, transport and roads

Public transport, air travel, parking, bus lanes and how to report problems with a road or street

Education

Information on schools, further and higher education, advice and support with subject and career choices and financial support available

People with disabilities

Information for people with disabilities on topics including employment, financial support, accessibility and rights

Environment and the outdoors

Energy efficiency, waste and recycling, environmental quality in your area, outdoor recreation, greener homes and gardens

Popular information

  • Cost of Living Payments
  • Emergency department average waiting times
  • Universal Credit
  • Coronavirus (COVID-19): testing and stay at home advice
  • Check your State Pension Forecast

Popular services

  • Book your MOT/ vehicle test online
  • Change, cancel or view your MOT/ vehicle test appointment online
  • Book your practical driving test online
  • Log in to an nidirect account
  • Claim Discretionary Support

Met Office weather

Featured

Flooding Incident Line 0300 2000 100

Flooding information

How to protect your home against flooding and what to do if a flood happens.

Jobs and skills
Careers advisers can help you find a job.

Jobs and skills

Information and advice on finding a job, getting careers advice, financial support and other options.

Register to Vote

Register to vote

You can register to vote by completing the online application form.

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What to do next

Comments or queries about angling can be emailed to anglingcorrespondence@daera-ni.gov.uk 

If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit.  Contacts for common benefits are listed below.

Carer's Allowance

Call 0800 587 0912
Email 
dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

Discretionary support / Short-term benefit advance

Call 0800 587 2750 
Email 
customerservice.unit@communities-ni.gov.uk

Disability Living Allowance

Call 0800 587 0912 
Email dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

Employment and Support Allowance

Call 0800 587 1377

Jobseeker’s Allowance

Contact your local Jobs & Benefits office

Personal Independence Payment

Call 0800 587 0932

If your query is about another benefit, select ‘Other’ from the drop-down menu above.

Comments or queries about the Blue Badge scheme can be emailed to bluebadges@infrastructure-ni.gov.uk or you can also call 0300 200 7818.

For queries or advice about careers, contact the Careers Service.

For queries or advice about Child Maintenance, contact the Child Maintenance Service.

For queries or advice about claiming compensation due to a road problem, contact DFI Roads claim unit.

If you can’t find the information you’re looking for in the Coronavirus (COVID-19) section, then for queries about:

  • Restrictions or regulations — contact the Department of Health
  • Travel advice (including self-isolation) — contact the Department of Health
  • Coronavirus (COVID-19) vaccinations — contact the Department of Health or Public Health Agency

If your query is about another topic, select ‘Other’ from the drop-down menu above.

For queries about your identity check, email nida@nidirect.gov.uk and for queries about your certificate, email covidcertni@hscni.net.

For queries or advice about criminal record checks, email ani@accessni.gov.uk

Application and payment queries can be emailed to ema_ni@slc.co.uk

For queries or advice about employment rights, contact the Labour Relations Agency.

For queries or advice about birth, death, marriage and civil partnership certificates and research, contact the General Register Office Northern Ireland (GRONI) by email gro_nisra@finance-ni.gov.uk

For queries about the High Street Spend Local Scheme,  email HSSS.mail@economy-ni.gov.uk.

For queries about:

  • Car tax, vehicle registration and SORN
    contact the Driver and Vehicle Licensing Agency (DVLA), Swansea
     
  • Driver licensing and tests, MOT and vehicle testing
    contact the Driver & Vehicle Agency (DVA), Northern Ireland

If your query is about another topic, select ‘Other’ from the drop-down menu above.

For queries about your identity check, email nida@nidirect.gov.uk.

 

For queries or advice about passports, contact HM Passport Office.

For queries or advice about Penalty Charge Notices (PCNs), including parking tickets and bus lane PCNs, email dcu@infrastructure-ni.gov.uk

For queries or advice about pensions, contact the Northern Ireland Pension Centre.

If you wish to report a problem with a road or street you can do so online in this section.

If you wish to check on a problem or fault you have already reported, contact DfI Roads.

For queries or advice about historical, social or cultural records relating to Northern Ireland, use the Public Record Office of Northern Ireland (PRONI) enquiry service.

For queries or advice about rates, email LPSCustomerTeam@lpsni.gov.uk

For queries or advice about  60+ and Senior Citizen SmartPasses (which can be used to get concessionary travel on public transport), contact Smartpass - Translink.

If you have a question about a government service or policy, you should contact the relevant government organisation directly.  We don't have access to information about you.

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