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  • Breadcrumb

    1. Home
    2. Property and housing
    3. A guide to rates
    4. Your rate bill
    Colour banner for pages about paying rates on your home
    Banner on a guide to rates pages

    Sign up for rates

    Rates are a property tax based on the valuation of your home. When you buy your home, you must tell Land & Property Services immediately to avoid a backdated rate bill. Rates are due on all domestic properties, both empty and occupied.

    Rates for a domestic property

    Rates for a domestic property are based on the capital value of your home on 1 January 2005. The same level of rates is due on all domestic properties whether occupied or empty.

    Create or update your rate account

    When you buy your new home, you must tell Land & Property Services (LPS) immediately to get an accurate rate bill. You can use an online form to open a new domestic rate account. To use this form you must provide contact details for the previous owner, or details of a solicitor or estate agent involved in the sale.

    • Create or update a rate account

    You should contact LPS by telephone about changes to non-domestic or rental properties. 

    • telephone: 0300 200 7801 
    • text relay: 18001 0300 200 7801

    Find a property valuation

    While you are waiting for your first bill, you can find a property valuation which you can then use to find out the rates on the property for a full rating year. LPS sends annual rate bills at the beginning of April,  based on rates assessed from 1 April to 31 March the following year.

    If the person responsible for paying the rates changes during the rating year, for example the property is sold, LPS will reassess the rates. Your rates assessment will be from when you own the property.

    To find a valuation, you will need the property number and postcode. 

    If your property is not yet listed in the domestic valuation list, for example if it is a new build property, LPS will identify this when processing your online form. They will arrange for the capital value to be assessed so that they can send you a rate bill.

    • Find a property valuation

    Rate reliefs

    There are rate reliefs, exemptions and exclusions available to ratepayers in certain circumstances. 

    • Help paying your rates
    • Rates Housing Benefit and Rate Relief 
    • Rating of Empty Homes - exclusions

    If you think you're entitled to Housing Benefit and Rate Relief, but you have not yet received a rate bill because you are waiting for your property’s capital valuation to be assessed, you should apply immediately.

    Searching land and property registers

    If you're buying or selling a property, you can search for information about the property in:

    • Land Registry
    • the Registry of Deeds
    • the Statutory Charges Register

    You can search land and property registers in LPS offices. The registers aren't available online.

    • Land and property registers
    • How to find property and land information

    Rates on rental properties

    Different rules apply to rates for properties rented to tenants. For more information about rates and rental properties, go to:

    • Rates on rental properties

    More useful links

    • LPS offices
    • LPS privacy notice
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    Your rate bill

    • Calculate your estimated rate bill
    • Complaining to Land & Property Services
    • Getting a rates refund
    • How rate bills are calculated
    • Introducing your rate bill
    • Make changes online to a landlord rate account
    • Make changes to your rate account
    • Occupying and leaving a property
    • Properties you pay rates on
    • Rating of empty homes
    • Request a copy of your rate bill
    • Sign up for rates
    • What happens if you can't pay your rates
    • What happens if you don't pay your rates
    • What rates pay for
    • When a ratepayer has died
    • When you think your rate bill is too high

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    What to do next

    Comments or queries about angling can be emailed to anglingcorrespondence@daera-ni.gov.uk 

    If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit.  Contacts for common benefits are listed below.

    Carer's Allowance

    Call 0800 587 0912
    Email 
    dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

    Discretionary support / Short-term benefit advance

    Call 0800 587 2750 
    Email 
    customerservice.unit@communities-ni.gov.uk

    Disability Living Allowance

    Call 0800 587 0912 
    Email dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

    Employment and Support Allowance

    Call 0800 587 1377

    Jobseeker’s Allowance

    Contact your local Jobs & Benefits office

    Personal Independence Payment

    Call 0800 587 0932

    If your query is about another benefit, select ‘Other’ from the drop-down menu above.

    Comments or queries about the Blue Badge scheme can be emailed to bluebadges@infrastructure-ni.gov.uk or you can also call 0300 200 7818.

    For queries or advice about careers, contact the Careers Service.

    For queries or advice about Child Maintenance, contact the Child Maintenance Service.

    For queries or advice about claiming compensation due to a road problem, contact DFI Roads claim unit.

    If you can’t find the information you’re looking for in the Coronavirus (COVID-19) section, then for queries about:

    • Restrictions or regulations — contact the Department of Health
    • Travel advice (including self-isolation) — contact the Department of Health
    • Coronavirus (COVID-19) vaccinations — contact the Department of Health or Public Health Agency

    If your query is about another topic, select ‘Other’ from the drop-down menu above.

    For queries about your identity check, email nida@nidirect.gov.uk and for queries about your certificate, email covidcertni@hscni.net.

    For queries or advice about criminal record checks, email ani@accessni.gov.uk

    Application and payment queries can be emailed to ema_ni@slc.co.uk

    For queries or advice about employment rights, contact the Labour Relations Agency.

    For queries or advice about birth, death, marriage and civil partnership certificates and research, contact the General Register Office Northern Ireland (GRONI) by email gro_nisra@finance-ni.gov.uk

    For queries about your GRONI account, email gro_nisra@finance-ni.gov.uk.

    For queries about the High Street Spend Local Scheme,  email HSSS.mail@economy-ni.gov.uk.

    For queries about:

    • Car tax, vehicle registration and SORN
      contact the Driver and Vehicle Licensing Agency (DVLA), Swansea
       
    • Driver licensing and tests, MOT and vehicle testing
      contact the Driver & Vehicle Agency (DVA), Northern Ireland

    If your query is about another topic, select ‘Other’ from the drop-down menu above.

    For queries about your identity check, email nida@nidirect.gov.uk.

     

    For queries or advice about passports, contact HM Passport Office.

    For queries or advice about Penalty Charge Notices (PCNs), including parking tickets and bus lane PCNs, email dcu@infrastructure-ni.gov.uk

    For queries or advice about pensions, contact the Northern Ireland Pension Centre.

    If you wish to report a problem with a road or street you can do so online in this section.

    If you wish to check on a problem or fault you have already reported, contact DfI Roads.

    For queries or advice about historical, social or cultural records relating to Northern Ireland, use the Public Record Office of Northern Ireland (PRONI) enquiry service.

    For queries or advice about rates, email LPSCustomerTeam@lpsni.gov.uk

    For queries or advice about  60+ and Senior Citizen SmartPasses (which can be used to get concessionary travel on public transport), contact Smartpass - Translink.

    If you have a question about a government service or policy, you should contact the relevant government organisation directly.  We don't have access to information about you.

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