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  3. A guide to rates
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Make changes online to a landlord rate account

Landlords with Article 20 and Article 21 rate accounts can make changes online to their accounts. They can update their personal details and tell Land & Property Services (LPS) about changes to their rental properties. An authorised third party can also contact LPS about changes to the landlord’s rate account.

Article 20 and Article 21 rate accounts

Only landlords who pay their rental property rates through Article 20 or Article 21 rate accounts can use the online forms.

To read about rate accounts for a landlord with rental properties, go to:

  • Rates on rental properties

Third party authorisation

A landlord’s representative can make online changes if they have third party authorisation from the landlord.

The landlord needs to give LPS written notice that the representative is authorised to manage the rate account. The landlord must complete a third party authorisation form.

  • Rate account third party authorisation form

Making changes to your rental property account

If you’re a landlord, there are four online forms you can use to tell LPS about different changes in your circumstances. The forms allow you to:

  • update your personal details
  • update your billing address or add a second address
  • add a rental property to your rate account
  • remove a rental property from your rate account

You can complete one or more forms at one time. 

Update your personal details

You can change personal details on your rate account, including:

  • amend a spelling error in your name or address
  • confirm a name change
  • confirm a new telephone number
  • confirm a new email address
     
  • Update a landlord rate account online

Update your billing address

You can change the primary or secondary billing address where Land & Property Services send your rate bill if:

  • you have a holiday home and you want the rate bill sent to your main residence
  • you're renting out your property and changed your home address
  • you moved house but haven’t sold your old property

You can also use this form to add a second billing address for a business.

Add a second billing address for a business

If the landlord is a limited company, public limited company or limited partnership, they must give their registered office address as listed in Companies House. 

If this address is outside Northern Ireland, the landlord should give a second billing address in Northern Ireland.

  • Update a landlord rate account online

Add a rental property to your rate account

You can record new information about a rental property if:

More useful links

  • Land & Property Services - rating districts offices
  • Rates on rental properties
  • Landlord Registration Scheme
  • Tenancy Deposit Scheme
  • Land & Property Services privacy notice
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Your rate bill

  • Complaining to Land & Property Services
  • Domestic rate poundages
  • Getting a rates refund
  • How rate bills are calculated
  • Introducing your rate bill
  • Make changes online to a landlord rate account
  • Make changes to your rate account
  • Occupying and leaving a property
  • Properties you pay rates on
  • Rating of empty homes
  • Request a copy of your rate bill
  • Sign up for rates
  • What happens if you can't pay your rates
  • What happens if you don't pay your rates
  • What rates pay for
  • When a ratepayer has died
  • When you think your rates bill is too high

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Comments or queries about angling can be emailed to anglingcorrespondence@daera-ni.gov.uk 

If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit.  Contacts for common benefits are listed below.

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Call 0800 587 0912
Email 
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Call 0800 587 2750 
Email 
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Call 0800 587 1377

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Contact your local Jobs & Benefits office

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Call 0800 587 0932

If your query is about another benefit, select ‘Other’ from the drop-down menu above.

Comments or queries about the Blue Badge scheme can be emailed to bluebadges@infrastructure-ni.gov.uk or you can also call 0300 200 7818.

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If your query is about another topic, select ‘Other’ from the drop-down menu above.

For queries about your identity check, email nida@nidirect.gov.uk and for queries about your certificate, email covidcertni@hscni.net.

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Application and payment queries can be emailed to ema_ni@slc.co.uk

For queries or advice about employment rights, contact the Labour Relations Agency.

For queries or advice about birth, death, marriage and civil partnership certificates and research, contact the General Register Office Northern Ireland (GRONI) by email gro_nisra@finance-ni.gov.uk

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For queries about:

  • Car tax, vehicle registration and SORN
    contact the Driver and Vehicle Licensing Agency (DVLA), Swansea
     
  • Driver licensing and tests, MOT and vehicle testing
    contact the Driver & Vehicle Agency (DVA), Northern Ireland

If your query is about another topic, select ‘Other’ from the drop-down menu above.

For queries about your identity check, email nida@nidirect.gov.uk.

 

For queries or advice about passports, contact HM Passport Office.

For queries or advice about Penalty Charge Notices (PCNs), including parking tickets and bus lane PCNs, email dcu@infrastructure-ni.gov.uk

For queries or advice about pensions, contact the Northern Ireland Pension Centre.

If you wish to report a problem with a road or street you can do so online in this section.

If you wish to check on a problem or fault you have already reported, contact DfI Roads.

For queries or advice about historical, social or cultural records relating to Northern Ireland, use the Public Record Office of Northern Ireland (PRONI) enquiry service.

For queries or advice about rates, email LPSCustomerTeam@lpsni.gov.uk

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