How to apply
You can get application forms for the War Disablement SmartPass from:Ticketing Systems Department
22 Great Victoria Street
- phone: (028) 9075 9129
Lost, stolen or faulty SmartPass
You must report your lost or stolen SmartPass to Translink as soon as possible. A special 'hotlist' has been set up to cancel these SmartPasses and avoid the likelihood of fraudulent use.
If anyone else tries to use a stolen pass, Translink staff will be alerted.
Unauthorised use of a SmartPass will result in prosecution.
If a 60+/ Senior SmartPass is lost, stolen or faulty the SmartPass holder can apply for a free replacement.
For faulty SmartPasses only, an interim ticket will be issued entitling the card holder to travel on all Translink services for seven days.
To report a stolen SmartPass, or if you have any queries about lost or faulty cards, you should visit your local Translink station or telephone:
- 028 9066 6630
Terms and conditions of use
- War Disablement SmartPasses are issued for the sole purpose of providing eligibility for concessionary travel on scheduled services provided by Translink and other operators
- a valid working SmartPass must be presented on every journey in order for free travel to be obtained or else the full adult fare will be charged for the journey
- War Disablement SmartPasses are valid on point-to-point cross border bus and rail services, but not valid on journeys made entirely within the Republic of Ireland
- War Disablement SmartPasses are not transferable, nor are any tickets issued with them
- use of the War Disablement SmartPass is subject to the full conditions of carriage of the transport operator
- the SmartPass remains the property of the Department for Infrastructure and may be withdrawn at any time
- after you have boarded the vehicle and requested your ticket, you should check the ticket to make sure that the details of your journey are right - if the details are not right, you should tell the driver/ conductor immediately
- the personal information which you provide on this form will be processed and held by Translink for the purposes of managing and operating the Concessionary Fares Scheme
- the Department for Infrastructure sponsors this scheme and may use non-personal statistical data collected and provided by Translink to analyse current and plan for future uses of the scheme
- the Department may also use personal data provided by Translink to investigate cases of alleged fraud
- it is the responsibility of War Disablement SmartPass holders to keep their SmartPass in good working condition
How to use
You can use your War Disablement SmartPass on all Glider services.
SmartPass users do not need to use Glider ticket vending machines but must tap their card on a validator at the Glider halts before boarding the Glider.
On the link below you can view a PDF document showing you how to use your War Disablement SmartPass.