How to apply
You can get application forms for the War Disablement SmartPass from:Ticketing Systems Department
22 Great Victoria Street
- phone: (028) 9075 9129
Lost, stolen or faulty SmartPass
You must report your lost or stolen SmartPass to Translink as soon as possible. A special 'hotlist' has been set up to cancel these SmartPasses and avoid the likelihood of fraudulent use.
If anyone else tries to use a stolen pass, Translink staff will be alerted.
Unauthorised use of a SmartPass will result in prosecution.
If a 60+/ Senior SmartPass is lost, stolen or faulty the SmartPass holder can apply for a free replacement.
For faulty SmartPasses only, an interim ticket will be issued entitling the card holder to travel on all Translink services for seven days.
To report a stolen SmartPass, or if you have any queries about lost or faulty cards, you should visit your local Translink station or telephone:
- 028 9066 6630
Terms and conditions of use
- War Disablement SmartPasses are issued for the sole purpose of providing eligibility for concessionary travel on scheduled services provided by Translink and other operators
- a valid working SmartPass must be presented on every journey in order for free travel to be obtained or else the full adult fare will be charged for the journey
- War Disablement SmartPasses are valid on point-to-point cross border bus and rail services, but not valid on journeys made entirely within the Republic of Ireland
- War Disablement SmartPasses are not transferable, nor are any tickets issued with them
- use of the War Disablement SmartPass is subject to the full conditions of carriage of the transport operator
- the SmartPass remains the property of the Department for Infrastructure and may be withdrawn at any time
- after you have boarded the vehicle and requested your ticket, you should check the ticket to make sure that the details of your journey are right - if the details are not right, you should tell the driver/ conductor immediately
- the personal information which you provide on this form will be processed and held by Translink for the purposes of managing and operating the Concessionary Fares Scheme
- the Department for Infrastructure sponsors this scheme and may use non-personal statistical data collected and provided by Translink to analyse current and plan for future uses of the scheme
- the Department may also use personal data provided by Translink to investigate cases of alleged fraud
- it is the responsibility of War Disablement SmartPass holders to keep their SmartPass in good working condition