Victim Support NI

• Contacting 08 and 03 numbers

Complaints

If you are not satisfied with service provision you can:

• write to Victim Support NI
• tell someone at your nearest VictimSupport NI or Witness Service office and they will record your complaint
• contact the Complaints Officer on 028 9024 4039

You should raise any issues as soon as possible and within three months of the incident that concerns you. If you aren't happy with the decision you can appeal by writing to the Victim Support NI Chief Executive. An investigation will be carried out and a final response will be issued within one month.

If you are not satisfied with the outcome of your complaint by the Victim Support NI you may wish to contact:

Phone: 028 9052 0576
Text phone: 028 9052 7668

Email address: access.public@justice-ni.x.gsi.gov.uk