Due to COVID-19 the Department for Communities is experiencing a very high volume of Benefit calls. It may take longer to answer your call.
You won’t get your State Pension automatically - you have to claim it.
When to claim your State Pension
You won't get your State Pension automatically - you have to claim it. You can make your claim if you are within four months of reaching State Pension age and live in Northern Ireland.
You should receive an invitation to claim at least two months before your State Pension age. You can use the online calculator, at the link below, to find out when you'll reach State Pension age:
If you have not heard from the Northern Ireland Pension Centre within two months of your State Pension age, you will need to contact them:
How to claim your State Pension
You can claim your State Pension online, by telephone or by post.
To claim online, go to:
You can also claim State Pension by telephone. Contact details for the State Pension Claim line at the link below.
If you use sign language, you might be able to use the video relay service to claim State Pension using British Sign Language (BSL) or Irish Sign Language (ISL). To access the service go to:
If you are unable to claim your State Pension online or by telephone you can request a paper version of the claim form by contacting the Northern Ireland Pension Centre. Claiming by post will take more time than claiming online or by telephone.
What you need when you make your claim
You may need the following information when you make a claim:
- your National Insurance number
- your current address and postcode, plus your last two addresses
- your husband’s, wife’s or civil partner’s details, if you are married or you’re in a civil partnership, including their National Insurance number
- the date of your marriage or civil partnership
- relevant details if you’re divorced or widowed or your civil partnership has been dissolved or you’re a surviving civil partner
- details of any social security benefits or entitlements that you or your husband, wife or civil partner receives or is waiting to hear about
- your social security number and relevant dates you were outside the UK - if you have ever lived or worked outside the UK
- details of the account you wish to have your State Pension paid directly into
All the information you give is confidential.
How State Pension is paid
Your State Pension is paid directly into your bank, building society, Post Office or National Savings account that accepts Direct Debit payment.
You could also be eligible for Pension Credit even if you have a pension, savings or own your own home. Even a small award of Pension Credit can provide access to a wide range of other benefits.
You can call 0800 5870892 or you can use the Pension Credit online calculator to check if you’re likely to be eligible and get an estimate of what you may receive.