Moving house if you have a disability

If you want to move house, you should plan ahead to make sure you receive the services and support you're used to when you move. Support services are often delivered differently in different places.

Housing Executive or housing association home

Most Housing Executive and housing association tenants are allowed to transfer from or exchange their property. If you are already a tenant of the Housing Executive or a housing association and you wish to move, you can apply for a transfer. You will need to complete a Housing/Transfer application form.

Your landlord will assess your housing needs and place you on the list for a transfer to alternative accommodation owned by any of the participating landlords within your areas of choice.

Your request for a transfer will not normally be considered where:

  • your existing tenancy is less than two years old
  • you have arrears of four weeks or more
  • the existing property is not in a good state of repair or you own recoverable charges for repairs
  • you are guilty of any other serious break of the tenancy conditions
  • Home exchange and mobility schemes

Disabled Facilities Grants

A Disabled Facilities Grant is provided by the Northern Ireland Housing Executive to help to improve the home of a person with a disability. Usually, an occupational therapist will assess what adaptations are needed.

Owner-occupiers, landlords or private tenants can get help to carry out adaptations, providing there is a person with a disability living in the house.

Your local health and social care trust

Care and support services

If you receive any care or support services (including equipment) or direct payments to arrange your own care and services, you should contact your local trust and let them know you're moving.

Your local trust will then set up the same support and services you have been receiving, on a short-term basis, so that there is no gap in your care and support services when you move.

Later, your local trust will do their own health and social care assessment and decide what services and equipment you're entitled to, according to their own standards.

If you move without telling your local trust, there may be a delay before you can receive any services.

Employing a professional carer

Moving to a new location, may also mean you have to employ a new personal assistant.


If you have any disability equipment in your home that is provided by your local trust, this is usually on loan and you must return it when you move.

The more notice you give social services of your move, the sooner your new social services team will be able to provide replacement equipment.

Blue badges, bus and community transport

The Blue Badge scheme operates throughout the UK. If you have a Blue Badge that entitles you to disabled parking benefits, you don't have to apply for a new Blue Badge when you move to a different area. If  you are moving outside Northern Ireland you should contact your new local council about six weeks before your Blue Badge expires so they can issue a new one.

If you have a free bus pass where you live now, you should also qualify for a bus pass in the new location. Some councils also have other concessions for local residents. You can find out what the rules are from your new council.

Wheelchair Service wheelchairs

If you have received a wheelchair from the Department of Health's Wheelchair Service, the wheelchair should go with you when you move. Depending on what type of agreement you have, the Wheelchair Service in your new area may take over the maintenance of your wheelchair.

Financial support

Your benefits

If you receive Disability Living Allowance, Attendance Allowance, Employment and Support Allowance or Incapacity Benefit, these will not be affected if you move house, unless you move into residential care (like a care home or hospice).

You must tell your local Jobs and Benefits office about any change of address. For Disability Living Allowance and Attendance Allowance, you can also call the Disability Benefits Helpline.

Housing Benefit

If you cannot move into a new rented home straight away because you're waiting for it to be adapted to meet your needs, and the Housing Executive agrees that the delay is reasonable, you can get Housing Benefit towards your rent on the new property for up to four weeks before you move in.

If you are still paying rent on your old home during this time, you can get Housing Benefit on both properties for those four weeks. 

This applies only if you qualify for Housing Benefit.

Leaving home to study in higher education

If you are leaving home to start college or university study, you may be able to get Disabled Students' Allowances and other financial help.

More useful links

Share this page

What do you want to do?
What is your question about?
Do you want a reply?
Your email address
To reply to you, we need your email address
Your feedback

We will not reply to your feedback.  Don't include any personal or financial information, for example National Insurance, credit card numbers, or phone numbers.

This feedback form is for issues with the nidirect website only.

You can use it to report a problem or suggest an improvement to a webpage.

If you have a question about a government service or policy, you should contact the relevant government organisation directly as we don’t have access to information about you held by government departments.

You must be aged 13 years or older - if you’re younger, ask someone with parental responsibility to send the feedback for you.

The nidirect privacy notice applies to any information you send on this feedback form.

Don't include any personal or financial information, for example National Insurance, credit card numbers, or phone numbers.

Plain text only, 750 characters maximum.
Plain text only, 750 characters maximum.

What to do next

Comments or queries about angling can be emailed to 

What to do next

If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit.  Contacts for common benefits are listed below.

Carer's Allowance

Call 0800 587 0912

Discretionary support / Short-term benefit advance

Call 0800 587 2750 

Disability Living Allowance

Call 0800 587 0912 

Employment and Support Allowance

Call 0800 587 1377

Jobseeker’s Allowance

Contact your local Jobs & Benefits office

Personal Independence Payment

Call 0800 587 0932

If your query is about another benefit, select ‘Other’ from the drop-down menu above.

What to do next

Comments or queries about the Blue Badge scheme can be emailed to or you can also call 0300 200 7818.

What to do next

For queries or advice about careers, contact the Careers Service.

What to do next

For queries or advice about Child Maintenance, contact the Child Maintenance Service.

What to do next

For queries or advice about claiming compensation due to a road problem, contact DFI Roads claim unit.

What to do next

For queries or advice about criminal record checks, email

What to do next

Application and payment queries can be emailed to

What to do next

For queries or advice about employment rights, contact the Labour Relations Agency.

What to do next

For queries or advice about birth, death, marriage and civil partnership certificates and research, contact the General Register Office Northern Ireland (GRONI) by email

What to do next

For queries about:

If your query is about another topic, select ‘Other’ from the drop-down menu above.

What to do next

For queries or advice about passports, contact HM Passport Office.

What to do next

For queries or advice about Penalty Charge Notices (PCNs), including parking tickets and bus lane PCNs, email

What to do next

For queries or advice about pensions, contact the Northern Ireland Pension Centre.

What to do next

If you wish to report a problem with a road or street you can do so online in this section.

If you wish to check on a problem or fault you have already reported, contact DfI Roads.

What to do next

For queries or advice about historical, social or cultural records relating to Northern Ireland, use the Public Record Office of Northern Ireland (PRONI) enquiry service.

What to do next

For queries or advice about rates, email

What to do next

For queries or advice about  60+ and Senior Citizen SmartPasses (which can be used to get concessionary travel on public transport), contact Smartpass - Translink.