Landlords with tenants claiming Universal Credit

If a tenant is entitled to Universal Credit, they could get an amount for housing. The housing award is paid to their private or social housing landlord. Some tenants can have the housing amount paid to them. Universal Credit doesn’t pay housing costs for people in supported or temporary accommodation. 

Universal Credit for housing costs

To be eligible for Universal Credit to help with housing costs, a tenant must:

  • pay rent for the property
  • be liable for the property 
  • live in the property

A tenant is liable for a property when their name is on the tenancy agreement. 

When a tenant isn’t eligible for direct payments

If your tenant is entitled to Universal Credit for their housing costs, they can’t ask for a direct payment when:

  • they have rent arrears
  • they are repaying rent arrears
  • they’re repaying a benefit overpayment or budgeting loan
  • they live in a hostel, refuge or residential care
  • the Universal Credit payment is split between two members of the household

Their housing award will be paid to you. Six months after a tenant has repaid rent arrears, they can ask for direct payments to be paid to them.

Landlords applying for a direct payment

If your tenant opts out of direct payments but they aren't paying their rent, you can apply for a direct payment of rent or rent arrears. To download a form, go to:

Transitional payment

If a tenant was getting Housing Benefit, they’re entitled to an extra two weeks’ Housing Benefit when they first claim Universal Credit. This is a transitional payment. It’s usually paid to the tenant’s landlord.

If your tenant has rent arrears, you can offset their transitional payment against arrears.  If their rent is in credit, they can ask you for this amount.

Evidence about your tenant’s housing costs

When claiming Universal Credit for housing costs, your tenant will need to show evidence of:

  • their rent
  • any service charges

You should give them a tenancy agreement or a letter confirming their housing costs.

To read more about Universal Credit, go to:

Annual rent charges

If you increase the rent or service charges, your tenant needs to report these changes to Universal Credit. These changes could affect their Universal Credit payment.

A tenant in private rented housing needs to provide Universal Credit with evidence of increased charges. Universal Credit doesn't ask a private landlord to confirm these changes.

If a tenant in social housing reports increased rent, Universal Credit will ask the Housing Executive or housing association to confirm the change.

When Universal Credit contacts a landlord

If you’re a private landlord, Universal Credit doesn’t tell you your tenant is claiming housing costs. However, they’ll ask you for bank account information so that you can receive direct payments.

If you’re a social housing landlord, Universal Credit will ask you to confirm tenancy information your tenant provides.

How often Universal Credit for housing is paid

If you’re a private landlord, the Universal Credit amount for your tenant’s housing costs is paid monthly to your bank account.

If you’re a social housing landlord, the Universal Credit amount for your tenant’s housing costs is paid four weeks in arrears every 28 days.

How Universal Credit for housing is calculated

If your tenant pays rent weekly, the monthly housing rate is worked out by multiplying the weekly rent by 52 weeks and dividing by 12 months.

If your tenant pays rent every four weeks, every month or once a year, the calculations are:

  • four weekly payments are multiplied by 13 and divided by 12
  • three monthly payments are multiplied by four and divided by 12
  • annual payments are divided by 12

Universal Credit is calculated on a 52-week year, unless you charge rent over fewer than 52 weeks.

For rent charged over fewer than 52 weeks, the monthly payment is worked out by the number of weeks rent is charged. For example, if a tenant pays rent 48 weeks in the year, Universal Credit is calculated as weekly rent multiplied by 48 and divided by 12.

Overpayment of housing costs to a landlord

If a landlord gets an overpayment of Universal Credit for their tenant’s housing costs, the landlord must repay the amount.  Universal Credit will tell a landlord if an overpayment was made. They can take legal action to get this amount from the landlord.

Housing costs in supported accommodation

If you’re paid to provide someone with housing, care, support or supervision, this is supported accommodation. Universal Credit doesn’t pay these costs. The Housing Executive pays for supported accommodation.

Housing costs in temporary accommodation

If you’re paid to provide someone with temporary accommodation caused by homelessness or an emergency, Universal Credit doesn’t pay these costs.
The Housing Executive pays for temporary accommodation.

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