Help with your rent
If you have a low income you may be eligible for Housing Benefit to help pay your rent. If you're entitled to Universal Credit, you might get an amount for your housing costs. Your savings and income will be used to work out how much benefit you could get.
Discretionary housing payments
If you’re entitled to Housing Benefit or Universal Credit towards your housing costs but the amount doesn’t cover all your rent, you could get a Discretionary Housing Payment.
A tenant in private rented accommodation has certain rights in law. A tenant has the right to:
- a rent book
- freedom from harassment and illegal eviction
- required notice to quit
- due process of law
- claim Housing Benefit
Tenancy began on 1 April 2007
If your tenancy began on or after 1 April 2007, you rights also include:
- a statement of tenancy terms
- a default tenancy term of at least six months
- information about landlord's basic repairing obligations
A tenancy agreement is a legally binding contract between you and the landlord during the tenancy. The landlord should give their tenant a written tenancy agreement at the start of a new tenancy.
Your basic rights as a tenant exist without a written agreement.
Your tenancy agreement might give you more rights than a basic tenant's rights. A written agreement cannot reduce your basic rights as a tenant.
Tenancy Deposit Scheme
A landlord must protect a tenant's deposit paid since 1 April 2013 in a tenancy deposit scheme:
- within 14 days of the landlord receiving the deposit
- within 28 days of receipt of the deposit, the landlord must give details to the tenant of the scheme in which the deposit is protected
- Tenancy Deposit Scheme
Notice to quit period
The tenancy agreement should include how long the tenancy will last. The tenancy period is six months if:
- there is no tenancy agreement
- the time is not agreed
A landlord must always provide the tenant with a written notice to quit.
Depending on the length of the tenancy, the landlord must give their tenant a minimum notice to quit period.
|Length of tenancy||Notice to quit|
|Five years or less||No less than four weeks' written notice|
|More than five years and up to and including ten years||No less than eight weeks' written notice|
|More than ten years||No less than twelve weeks' written notice|
If you leave the tenancy early without the agreement of your landlord, even with giving the required notice, you could still be liable for the rent until the end of the tenancy agreement.
If you don't pay your rent, the landlord can withhold your deposit. The tenancy agreement will usually explain this. The landlord could pursue you in the Small Claims Court for the remaining rent.
You should get advice before giving your landlord written notice to quit.
Protected or statutory tenancy
If you moved into the property before 1 April 2007, you may have a protected or statutory tenancy.
This type of tenancy offers the most security against eviction and rent increases. The type of tenancy you have depends on when the tenancy started.
For information about the Rent Officer and rent control, go to:
Tenancies which began before 1 April 2007 don't have a written agreement unless the tenancy is for a fixed term of over one year and a day.
The landlord of a tenancy which began after 1 April 2007 must provide the tenant with a written statement of the tenancy terms.
All private landlords must register before letting a new tenancy. To check if a landlord or property is registered, go to:
Learning to Let programme
Registered private landlords and letting agents can get information information about the Learning to Let programme:
Paying a deposit to the landlord
Before you move into your home, you will probably pay a deposit to the landlord or agent. They can use this for unpaid rent or damage to the property when you move out. Sometimes a landlord and tenant dispute the returnable amount.
At the beginning of the tenancy, it is important to:
- check the details in your tenancy agreement to see what your deposit will cover and how it will be returned
- ask for an inventory of the property’s contents when you move in
- confirm you agree with the terms and conditions of the tenancy before you pay a deposit
Protecting a tenant's deposit
Since 1 April 2013, a landlord must protect a new tenant's deposit in an approved tenancy deposit scheme. For more information on approved deposit schemes, go to: