How to apply
If you are already registered blind, an application form will be posted out to you automatically by your local Health and Social Services Trust.
If you believe you should be registered as blind, contact your local Trust directly.
You can find more guidance on how to apply for a pass at this link:
Health and Social Services Trust contacts
Antrim, Ballymena, Ballymoney, Carrickfergus, Coleraine, Cookstown, Larne, Magherafelt, Moyle and Newtownabbey council areas:
Belfast City and Castlereagh council areas:
Armagh, Banbridge, Craigavon, Dungannon and Newry & Mourne council areas:
Ards, Down, North Down and Lisburn council areas:
Derry City, Limavady, Fermanagh & South Tyrone, Strabane and Omagh council areas:
Lost, stolen or faulty SmartPass
You must report your lost or stolen SmartPass to Translink as soon as possible. A special 'hotlist' has been set up to cancel these SmartPasses and avoid the likelihood of fraudulent use.
If anyone else tries to use a stolen pass, Translink staff will be alerted.
Unauthorised use of a SmartPass will result in prosecution.
If a 60+/ Senior SmartPass is lost, stolen or faulty the SmartPass holder can apply for a free replacement.
For faulty SmartPasses only, an interim ticket will be issued entitling the card holder to travel on all Translink services for seven days.
To report a stolen SmartPass, or if you have any queries about lost or faulty cards, you should visit your local Translink station or telephone:
- 028 9066 6630
Registered Blind SmartPass terms and conditions
The terms and conditions of use for a Registered Blind SmartPass are as follows:
- Registered Blind SmartPasses are issued for the sole purpose of providing eligibility for concessionary travel on scheduled services provided by Translink and other participating operators
- a valid working SmartPass must be presented on every journey in order for free travel to be obtained or else the full adult fare will be charged for the journey
- Registered Blind SmartPasses are valid on point-to-point cross border bus and rail services but not on journeys made entirely within the Republic of Ireland
- Registered Blind SmartPasses are not transferable, nor are any tickets issued with them
- use of the Registered Blind SmartPass is subject to the full conditions of carriage of the transport operator
- the SmartPass remains the property of the Department for Infrastructure and may be withdrawn at any time
- the personal information which you and any countersignatory provide on this form will be processed and held by Translink for the purposes of managing and operating the Concessionary Fares Scheme
- the Department for Infrastructure sponsors this scheme and may use non-personal statistical data collected and provided by Translink to analyse current (and plan for future) uses of the scheme
- the Department may also use personal data provided by Translink to investigate cases of alleged fraudulent use
- it is the responsibility of Registered Blind SmartPass holders to keep their SmartPass in good working condition
How to use a Registered Blind SmartPass
Your SmartPass contains a small electronic chip which will automatically check your eligibility to free travel.
Simply hand over your SmartPass to the bus driver, ticket clerk at the station or conductor on board the train and tell them where you are going. They will then return your pass and issue you with your ticket, which you must keep.
You must always remember to present your pass on boarding. If you do not present your pass, you will have to pay the full fare for your journey.
Glider
You can use your Registered Blind SmartPass on all Glider services.
SmartPass users do not need to use Glider ticket vending machines but must tap their card on a validator at the Glider halt before boarding the Glider.
You can find out more information about the SmartPass at this link:
Renewing a SmartPass
Your SmartPass will run out after five years. A new application form will be sent to you before your existing pass expires.