Apply for a taxi operator licence
Anyone applying for a taxi operator licence (TOL) or to make changes to an existing licence must do so online. Paper applications are no longer accepted.
Before you start
Due to the restrictions imposed to prevent the spread of Covid 19, a number of DVA services are currently unavailable.
For further details, and the most up-to-date position on DVA service availability, visit the Coronavirus (COVID-19) and motoring page.”
To access DVA Online you must have a nidirect account and have had your identity verified. You will then be able to log in to the service. To find out more about identity assurance and the documents you need to verify your identity see:
If you already have an account, or need to create an account, you can log in to the service using the green button below.
Your driver licence details also need to be correct to use the online service. Further information about keeping your driving licence up-to-date can be found at:
Manage my DVA taxi and bus account
If you already have a nidirect account and a current taxi operator licence you can make changes through DVA Online. Customer guidance is available at:
- Manage my DVA taxi or bus account (Link – new page)
Apply for a licence
You should apply for your TOL at least eight weeks before you wish to start operating, to allow time for the application to be processed. The application fee is £140.
There are two types of operator’s licence:
- small operator - a maximum of two taxi vehicles available for use at any one time
- large operator - no restrictions on the number of taxi vehicles available for use at any one time
You cannot change the type of an operator’s licence once it has been assessed – you need to send a completely new application if you want to upgrade or downsize your operations. Further information and guidance on the application process can be found in the Taxi Operator Handbook at:
For information on how an application for a TOL is assessed see:
- Assessing an application for a bus operator licence (Link - new page)
Grant of a licence
If your initial application for a TOL is successful, you will need to pay for the ‘Grant of Licence’. The cost is based on the type of licence, the length of licence, and the number of vehicles in your business. To find more information about the fees see:
To find out how personal information you send to PTLD will be handled when using this service. Go to: DVA Passenger Transport Licensing Division Privacy Notice