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    1. Home
    2. Property and housing
    3. A guide to rates
    4. Help paying your rates
    Colour banner for pages about paying rates on your home
    Banner on a guide to rates pages

    Disabled Persons Allowance

    Disabled Persons Allowance is a 25 per cent reduction on domestic rates, for properties that have been adapted to meet the needs of the person or persons with a disability living in the household.

    Qualifying for Disabled Persons Allowance

    Having a disability does not automatically entitle you to this allowance.

    Disabled Persons Allowance (DPA) is awarded only when the property includes at least one of the adaptations listed below. These adaptations must be essential or of major importance to meet the needs of the person with a disability living there. 

    The allowance is not affected by income or savings. 

    The allowance is for any household where:

    • a person with a disability lives
    • the property has been adapted internally or has additional facilities added to suit the disabled person's needs

    There must be a clear link between how the property has been adapted and the person's disability.

    Adaptations

    The property must be adapted to meet the needs of the person with a disability who lives in your home. Types of adaptations that qualify are:

    • a room, other than a kitchen, bathroom or toilet, which is wholly used by the person with a disability for treatment or therapy
    • an extra kitchen for the person with a disability
    • an extra toilet for the person with a disability (including an ensuite)
    • an extra bathroom (including extra toilets and an ensuite)
    • enough floor space to use a wheelchair easily inside the property (wheelchairs for outdoor use only are excluded)

    Rearranging rooms to meet the needs of the disabled person, for example, having a bedroom on the ground floor rather than the first floor, would likely not qualify for DPA.

    How to apply

    To apply for Disabled Persons Allowance (DPA), the person who pays rates on the property must send an application form. 

    • Disabled Persons Allowance application form

    You can send the completed form as an attachment by email to LPS or to the postal address on the form. 

    Information you will need

    When applying for DPA, you must include:

    • the National Insurance Number for the disabled person
    • information about the person's disability along with any supporting medical evidence
    • information about adaptions made to your home to accommodate the disabled person's needs

    Where relevant, LPS will ask the person with a disability for permission to contact their GP or health professional if necessary.

    Home visit

    More information to support your application may be needed.  A member of the Disabled Persons Allowance team may visit your property or ask you to provide evidence of how your home has been adapted. 

    If you would like an interpreter to be present during a visit, you can ask for this when you apply. 

    Paying your rates

    If you apply for DPA, you must continue to pay your rate bill while LPS make a decision about your application.  This includes while you wait for a home visit to take place.

     If your application is successful, LPS will refund the amount you have overpaid or credit the amount due to your account.

    If you want  more information visit Help paying your rates. 

    Contact DPA team

    • online: contact DPA team(external link opens in a new window / tab)
    • email: applicationbased.raterelief@finance-ni.gov.uk
    • telephone: 0300 200 7801
    • text relay: 18001 0300 200 7801
    • by writing to:

    Land & Property Services
    Disabled Persons Allowance
    Lanyon Plaza
    7 Lanyon Place
    Town Parks
    Belfast
    BT1 3LP

    Benefits calculator

    You can use the online calculator to check other benefits or allowances you could receive. 

    • Benefits calculator

    More useful links

    • Lone Pensioner Allowance
    • Rate Rebate Scheme for people on Universal Credit
    • Guide to rates
    • People on a low income
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    Help paying your rates

    • Appeal a decision about Housing Benefit and Rate Relief
    • Apply for Housing Benefit and Rate Relief as a homeowner
    • Calculate your estimated rate bill
    • Change of circumstances and suitable evidence
    • Complaining to Land & Property Services
    • Disabled Persons Allowance
    • Help with rates for pensioners
    • How much Housing Benefit and Rate Relief a homeowner can get
    • Lone Pensioner Allowance
    • People on a low income
    • Rate Rebate Scheme for people on Universal Credit
    • Rates Housing Benefit and Rate Relief

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    What to do next

    Comments or queries about angling can be emailed to anglingcorrespondence@daera-ni.gov.uk 

    If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit.  Contacts for common benefits are listed below.

    Carer's Allowance

    Call 0800 587 0912
    Email 
    dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

    Discretionary support / Short-term benefit advance

    Call 0800 587 2750 
    Email 
    customerservice.unit@communities-ni.gov.uk

    Disability Living Allowance

    Call 0800 587 0912 
    Email dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

    Employment and Support Allowance

    Call 0800 587 1377

    Jobseeker’s Allowance

    Contact your local Jobs & Benefits office

    Personal Independence Payment

    Call 0800 587 0932

    If your query is about another benefit, select ‘Other’ from the drop-down menu above.

    Comments or queries about the Blue Badge scheme can be emailed to bluebadges@infrastructure-ni.gov.uk or you can also call 0300 200 7818.

    For queries or advice about careers, contact the Careers Service.

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    Application and payment queries can be emailed to ema_ni@slc.co.uk

    For queries or advice about employment rights, contact the Labour Relations Agency.

    For queries or comments about a GP practice, contact the practice directly. If information about the GP practice is missing, outdated or wrong, email Business Services Organisation (BSO) at: professionalsupportteam@hscni.net.

    For queries or advice about birth, death, marriage and civil partnership certificates and research, contact the General Register Office Northern Ireland (GRONI) by email gro_nisra@finance-ni.gov.uk

    For queries about your GRONI account, email gro_nisra@finance-ni.gov.uk.

    For queries about the High Street Spend Local Scheme,  email HSSS.mail@economy-ni.gov.uk.

    For queries about:

    • Car tax, vehicle registration and SORN
      contact the Driver and Vehicle Licensing Agency (DVLA), Swansea
       
    • Driver licensing and tests, MOT and vehicle testing, contact the DVA online

    If your query is about another topic, select ‘Other’ from the drop-down menu above.

    For queries about your identity check, email nida@nidirect.gov.uk.

     

    For queries or advice about passports, contact HM Passport Office.

    For queries or advice about Penalty Charge Notices (PCNs), including parking tickets and bus lane PCNs, email dcu@infrastructure-ni.gov.uk

    For queries or advice about pensions, contact the Northern Ireland Pension Centre.

    If you wish to report a problem with a road or street you can do so online in this section.

    If you wish to check on a problem or fault you have already reported, contact DfI Roads.

    For queries or advice about historical, social or cultural records relating to Northern Ireland, use the Public Record Office of Northern Ireland (PRONI) enquiry service.

    For queries or advice about rates, email LPSCustomerTeam@lpsni.gov.uk

    For queries or advice about  60+ and Senior Citizen SmartPasses (which can be used to get concessionary travel on public transport), contact Smartpass - Translink.

    If you have a question about a government service or policy, you should contact the relevant government organisation directly. 

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