Attending a face-to-face health assessment
As part of your claim for some benefits, or a review of an existing claim, you may need to have a face-to-face health assessment.
When a face-to-face health assessment may be needed
Benefits that may need you to go to a face-to-face assessment as part of your claim include:
- Attendance Allowance (AA)
- Employment and Support Allowance
- Industrial Injuries Disablement Benefit
- Personal Independence Payment
- Universal Credit
Your appointment letter will include extra information about coming to your assessment. Read this letter before your assessment.
Who you can bring with you to your health assessment
If you need to have someone with you to support you, you can bring one adult.
If you need support from an interpreter contact the assessment provider to talk about this.
Do not bring any children with you to your assessment.
If you have a child or children and cannot make childcare arrangements, contact the assessment provider straight away using the contact details in your appointment letter. They can talk about the best way to carry out your assessment.
What to expect at the assessment centre
Toilet facilities will be available at the assessment centre. Follow the instructions on site or ask a member of staff.
For Industrial Injuries Disablement Benefit (IIDB) assessments, the healthcare professional may need to physically examine you.
Health advice for visiting an assessment centre
Help protect you and staff and cut the risk of anyone spreading or getting respiratory infections, including Coronavirus (COVID-19).
Do not come to your assessment if you or anyone coming with you has symptoms of a respiratory infection, including COVID-19.
If you are or have been identified as clinically extremely vulnerable, you should also read the guidance to help you in taking extra precautions: