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  2. Pensions and retirement planning
  3. State Pension

Pensions: report a change in your circumstances

If you live in Northern Ireland, to receive all the benefits that you are entitled to, you need to report any changes in circumstances to the Northern Ireland Pension Centre

How to report a change in circumstances

You should telephone the Northern Ireland Pension Centre to report a change in circumstances. They will make any changes to your circumstances or details.

  • Northern Ireland Pension Centre

Changes you need to report

You need to tell the Northern Ireland Pension Centre about any changes in your circumstance so that you're paid the right amount and get the right benefits. A change in circumstances could include changes to:

Your personal information

  • your bank details
  • a change of address
  • your name
  • your status as disabled or no longer disabled
  • marital status
  • a civil partnership
  • the death of a partner or spouse
  • voluntary work status
  • your partner or spouse moves in with you or moves away

Your home

  • you move home
  • you or someone you claim for goes into hospital (see 'Going into hospital' for more information, below)
  • you go into custody serving a court-imposed sentence
  • you go into residential care or a nursing home
  • your mortgage or loan is paid off or increases
  • someone comes to live in your house

Your financial situation

  • if you get any other benefits
  • changes to your income
  • changes to your savings or investments
  • your occupational pension
  • you start or stop doing paid work

Changes you don't need to report

If you receive Pension Credit and have been awarded an Assessed Income Period, you don’t need to tell the Northern Ireland Pension Centre about changes to your:

  • savings and investments
  • occupational pensions

If you move abroad

You should contact the Northern Ireland Pension Centre if you move abroad.

Reporting a death

You need to tell the Northern Ireland Pension Centre when someone has died so they can stop paying their State Pension and Pension Credit.

You can do this by contacting the Bereavement Service.  The Bereavement Service can also stop the payment of any other benefits the deceased person was receiving, as well as helping relatives access any other benefits they may be entitled to as a result of the bereavement. 

Going into hospital - how it affects your benefits 

Your basic State Pension isn't affected by a stay in hospital. If you receive Pension Credit the amount you get may decrease if you are in hospital for more than four weeks.

What you need to report in change in circumstances

A change in your circumstances can affect how much you're paid and what benefits you can get.

You need to tell the Northern Ireland Pension Centre if there is a change in your circumstances and you're receiving any of the following:

  • State Pension
  • Additional State Pension
  • Over 80 Pension
  • Pension Credit
  • Winter Fuel Payment

The Northern Ireland Pension Centre will check that you're being paid the right amount and getting the right benefits.

Get proof of receipt of State Pension

If you need proof that you are getting Pension Credit you can request a proof of benefit letter by using the online service.

When you use the online service the proof of benefit letter will be posted to you directly within 5 working days.

If you cannot use the online service you can contact the Northern Ireland Pension Centre

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State Pension

  • Check your State Pension age
  • Check your State Pension Forecast
  • Deferring State Pension
  • Get your State Pension
  • Pension Credit
  • Pensions: report a change in your circumstances
  • State Pension
  • Ways to claim State Pension

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Comments or queries about angling can be emailed to anglingcorrespondence@daera-ni.gov.uk 

If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit.  Contacts for common benefits are listed below.

Carer's Allowance

Call 0800 587 0912
Email 
dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

Discretionary support / Short-term benefit advance

Call 0800 587 2750 
Email 
customerservice.unit@communities-ni.gov.uk

Disability Living Allowance

Call 0800 587 0912 
Email dcs.incomingpostteamdhc2@nissa.gsi.gov.uk

Employment and Support Allowance

Call 0800 587 1377

Jobseeker’s Allowance

Contact your local Jobs & Benefits office

Personal Independence Payment

Call 0800 587 0932

If your query is about another benefit, select ‘Other’ from the drop-down menu above.

Comments or queries about the Blue Badge scheme can be emailed to bluebadges@infrastructure-ni.gov.uk or you can also call 0300 200 7818.

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If your query is about another topic, select ‘Other’ from the drop-down menu above.

For queries about your identity check, email nida@nidirect.gov.uk.

 

For queries or advice about passports, contact HM Passport Office.

For queries or advice about Penalty Charge Notices (PCNs), including parking tickets and bus lane PCNs, email dcu@infrastructure-ni.gov.uk

For queries or advice about pensions, contact the Northern Ireland Pension Centre.

If you wish to report a problem with a road or street you can do so online in this section.

If you wish to check on a problem or fault you have already reported, contact DfI Roads.

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