Homes for Ukraine Sponsorship Scheme – information for sponsors
If you're a sponsor under the Homes for Ukraine Sponsorship Scheme you are playing an important role. You are offering safe, temporary homes to people in need of urgent sanctuary who are fleeing persecution, trauma, and conflict in Ukraine.
Homes for Ukraine Sponsorship Scheme
The Homes for Ukraine (HfU) Sponsorship Scheme allows Ukrainian nationals and their immediate family members to apply for permission to come to the UK.
Everyone must make a separate application, even children travelling with a family member.
There has been a change in eligibility (which came into effect at 3.00 pm on 19 February 2024). A sponsor must now be:
- a British or Irish citizen, or be ‘settled in the UK’ (which means having the right to live in the UK permanently)
- able to offer accommodation for a minimum of six months
If you have offered to be a sponsor under HfU Sponsorship Scheme you should have made an expression of interest and/ or an application on the online system set up by the Ministry of Housing, Communities and Local Government (MHCLG).
You will only be contacted by MHCLG if you have applied, identifying the Ukrainian person(s) you wish to sponsor and have been formally matched on the system.
If your guests HFU application is successful, they can stay in the UK for:
- up to 36 months if they applied before 3.00 pm on 19 February 2024
- up to 18 months if they applied after 3.00 pm on 19 February 2024
The Northern Ireland (NI) Executive does not have a role in the application process or the provision of visas. They are unable to answer queries about the status of applications.
The UK Government is carrying out the necessary checks to issue visas under the scheme as quickly as possible.
If you need help, contact UK Visas and Immigration:
- phone: +44 808 164 8810 - Monday to Thursday 9.00 am to 4.45 pm and Friday 9.00 am to 4.30 pm
Calls are free of charge.
If you cannot contact UK 0808 numbers, you can use the following number:
- phone: +44 (0)175 390 7510 - Monday to Thursday 9.00 am to 4.45 pm and Friday 9.00 am to 4.30 pm
You may have to pay – check with your phone provider if you’re not sure.
If you made an expression of interest but did not know anyone and were unable to formally identify a person(s) to sponsor, the online system will not set up a match.
The UK Government designed the Homes for Ukraine Sponsorship Scheme to allow people to offer accommodation for a minimum of six months and for that offer to be matched to people from Ukraine wanting to come to the UK.
The sponsor and person from Ukraine need to connect outside the system and nominate each other during the application process.
If you don't know someone from Ukraine, but still want to help ,there are a number of non-government organisations (NGOs), such as faith or non-faith based charities, linking sponsors with guests.
An organisation called RESET has been commissioned by the UK Government to help link people from Ukraine and sponsors who have no connections.
More information about the Homes for Ukraine Sponsorship Scheme is available at:
Ukraine Permission Extension Scheme (UPE)
If your guests have been given permission to be in the UK under one of the Ukraine Schemes, they may be able to apply for a further 18 months permission to stay in the UK under the new Ukraine Permission Extension scheme.
Applications will open online from 9.00 am (UK time) on 4 February 2025. It is not an automatic extension of their current permission.
Your guests will be able to apply within the last 28 days of their existing visa.
Your guests must make an application before their current permission expires.
If your guests apply after their current permission expires, even if their application for UPE is successful later, they will lose their current entitlements to work, rent and receive benefits until a decision is made on their late application.
Your guests may need to repay any public funds (for example, certain benefits) that are paid to them during this period.
It is important that your guests know the date when their current permission will end so that they apply to UPE in time.
If your guests are unsure when their current permission ends, they should sign into their UKVI account to find out.
Find out more at GOV.UK:
Homes for Ukraine video
The Executive Office has made a video to understand more about the experiences of Ukrainians living in Northern Ireland with their Hosts under the Homes for Ukraine Sponsorship Scheme.
You can watch the full video at the following link:
Pre-arrival and arrival
Pre-arrival
You will be given each other’s contact details and you are encouraged to make contact with the person(s) you are matched to sponsor.
You will need to find out more information about those due to arrive, including any specific needs and if, for example, they have pets they plan to bring.
You must tell your Barnardo’s or Extern key worker of your guest's travel arrangements and planned arrival date. Or, if that is not known, you must tell them on the day of arrival.
If you do not know how to contact your key worker you must tell TEO at:
There are specific pet travel arrangements in place to protect the general public and other animals from diseases which can be brought in to Northern Ireland by animals from overseas.
If they are travelling to Northern Ireland from Ukraine with non-commercial pets you should, where possible, tell the Department of Agriculture, Environment and Rural Affairs (DAERA).
Do this beforehand at the Northern Ireland Travellers Point of Entry via email.
Arrival
Sponsors are encouraged to make arrangements to meet the person(s) you are sponsoring on arrival and bring them to your accommodation.
If this is not possible, you may wish to make other arrangements on their behalf, as they will not know the local area and will have already experienced very challenging journeys.
Translink offers free onward travel on arrival for Ukrainian arrivals on any bus or rail service. This includes cross-border with Republic of Ireland (ROI) so will allow travel from Dublin on Enterprise or Ulsterbus.
Individuals will need to show:
- a Ukrainian passport or Ukrainian Government issued ID
- proof of arrival in Ireland (north or south) within the previous seven days, such as an airline boarding pass, ferry ticket or confirmation email
A visa is needed for travel into Northern Ireland.
There are information points or stands at airports and ports with key information.
Those arriving with a working bank card or cash card will be able to use them in the ATMS at your point of entry.
Language
While it is estimated that about half of Ukrainians under 35 speak English, there are still likely to be language barriers and you may find it challenging when communicating with those who you may sponsor.
There are some useful tools including Google Translate and a range of picture communication charts online. You can translate nidirect into Ukrainian or Russian at the following link:
Interpretation services will be available in specific circumstances, for example, when refugees need to access health services, but these will not be available for everyday use in households.
People who have arrived in Northern Ireland from Ukraine who have limited or no English language skills can avail of English for speakers of other languages (ESOL) courses.
Safeguarding checks
As the safety of you and the person(s) you are sponsoring is of primary importance, there are a number of safeguarding checks. For the Homes for Ukraine scheme, this will include enhanced Access NI checks and a home visit.
A visa will be needed to travel here and will depend on satisfactory checks on both the sponsor and the sponsored individual/ family.
If your guest applied to the Ukraine schemes before 7 December 2023 and were given a standard permission to travel letter by UKVI, they had until 12.01 am (GMT) on 13 February 2025 to travel to the UK.
They should only travel to the UK if they have confirmed you have accommodation arrangements in place.
From 13 February 2025, they can not travel to the UK using their permission to travel letter.
From this point, the permission to travel letter they have been given is not valid for travel on airlines, trains, by road, or on ferries to the UK, and they may be refused permission to enter the UK.
As part of the safeguarding process, the equal standard of an Access NI check will be carried out before authorisation to travel is issued.
Barnardo's and Extern are carrying out the home visits on behalf of government and will contact you beforehand to make the arrangements for the home visit to take place. Do not contact Barnardo’s, Extern or the Department for Communities before they have communicated with you.
Sponsors and all adults in sponsors’ households will also need initial Police National Computer (PNC), criminal records and Warnings Index checks by the Home Office.
You and those in your household may need to give written consent for some of the checks being carried out and this will be advised at the home visit.
It is important that you co-operate where needed, recognising that they are in the interests of everyone’s safety.
Accommodation
In terms of home requirements, all accommodation will be different, however, accommodation needs to be free from health and safety hazards.
You should make sure your home is safe for your guests and that it is in a suitable condition and can accommodate those you are sponsoring.
In some cases, you’ll need to check with your landlord, freeholder or mortgage provider, and insurance company, about whether they’ve got any policies which you need to consider.
It’s important you think through any possible implications for your tenancy, mortgage, lease and insurance before your guest arrives.
Insurers have agreed, that for homeowners accommodating Ukrainian Nationals in their home, there is no need to contact your insurer on the basis that they are accommodated as non-paying guests.
In other situations, including where the sponsor is a landlord or a tenant, you will need to contact your insurer.
Lenders have committed to allow as many borrowers as possible to take part in the scheme. If you have a mortgage on the property you will need to contact your mortgage lender. Work is ongoing with the mortgage lender sector to standardise and simplify this process as far as possible.
If you are considering applying to be a sponsor, you should refer to your mortgage lender’s and insurer’s websites, where further advice will be available as soon as possible.
Financial considerations
You cannot charge the person(s) you are sponsoring/hosting rent.
The UK Government is offering an optional ‘thank you’ payment of £350 a month to sponsors/hosts who meet eligibility criteria for housing Ukrainian refugees.
This payment of £350 a month will be made for the first 12 months of your guests’ stay.
This increases to £500 once your guest has been in the UK for 12 months to help sponsors who are able to continue hosting for longer. This includes when a sponsor/host or the guest has been re-matched, even if it is the sponsor/hosts first time hosting.
‘Thank you’ payments are available to sponsors for the time of a guest’s Homes for Ukraine visa permission:
- up to 36 months for sponsors of guests on a three year Homes for Ukraine visa
- up to 18 months for guests on the new 18 month Homes for Ukraine visa - which came into effect on 19 February 2024
From 1 April 2025
All thank you payments will be paid at a rate of £350 per month.
To make sure that Ukrainians still in Homes for Ukraine sponsorship arrangements are supported as they move to living independently, the UK Government will extend thank you payments for eligible hosts for the 18 months they are covered by the visa issued under the UPE scheme.
After a guest’s 18 month UPE period, thank you payments will be stopped.
When an HFU guest moves on to a UPE visa, the sponsor should make a new claim for payment.
All thank you payments made during the UPE visa period will be at the rate of £350 a month for a maximum of eighteen months.
Eligibility for payment
Thank you payments to sponsors/hosts will only be issued where the guest and sponsor/host are not in a close family relationship.
Guests who are already in the UK and move in with a close family member are classified as having left the Homes for Ukraine scheme rather than a rematch.
The definition of a close family member includes:
- a spouse, or civil or unmarried partner
- a parent
- a parent-in-law
- a son or daughter
- a son- or daughter-in-law
- a step-son or daughter
- a sibling
- a grandparent
- the spouse, or civil or unmarried partner of any of these people
The Executive Office (TEO) will decide whether a close family relationship exists between a sponsor/host and guest before making thank you payments. TEO has discretion over what information is used to make a decision.
Sponsors/hosts should note that they will only be eligible to apply for this payment once a set of five safeguarding and accommodation checks have been carried out and passed.
The following five checks must be successful for payment to be made:
- confirmation that the accommodation exists
- a home visit to the accommodation to make sure it is of an acceptable standard
- the proper level of Access NI check on the sponsors
- health and social care safeguarding checks on each member of the sponsor household
- a second visit to the accommodation after arrival to confirm that the Ukrainian guests are in the property, and it meets their needs
You will be told at the first home visit of the needs of these checks and of the eligibility criteria for payments. You should make sure that all relevant documents asked for at the home visit is filled in and returned as soon as possible. If you do not, it may delay the process.
When you have successfully passed all five checks and are eligible for payment, you will be contacted via the government 'Notify' system to explain how the process for claiming the payments will work.
Payments process
You will be contacted to give the necessary details for payments to be made.
You will be asked to confirm some information about you and your Ukrainian guest(s). You will be asked for this information to verify that you are the person entitled to the money.
You will also be asked to give your bank account details and fill in a simple declaration. This declaration form should be returned within 30 days to confirm you will claim payment. To make sure that the money does not go into the wrong bank account, you will also be contacted by phone to confirm the bank account details.
The 'thank you' payment is limited to one payment per residential address, regardless of the number of guests being sponsored, size or location of the property.
This payment will be made monthly in arrears, after all checks are done, and will be backdated to the date the Ukrainian guest(s) arrived.
It will continue to be made for as long as you sponsor/host someone up to a maximum of 36 months or 18 months for guests on the new 18 month Homes for Ukraine visa (which came into effect for applications made after 3.00 pm 19 February 2024).
Payment conditions
If you have a guest(s) living with you and later fail any of the five safeguarding and accommodation checks, you will not be eligible for any payment for the period you had the guest(s) with you.
Payment will depend on successfully passing all five safeguarding and accommodation checks and will only be for the period the guest(s) was living in the accommodation.
Guests may move out before the full 36-month period but the sponsor/host is still eligible to claim the monthly payment of either £350 or £500 for the period in which the guest lived with them, as long as checks were finished successfully.
If your guest moves out of your home for any reason, you must report this to the department by email as soon as possible to avoid over-payment of the monthly payments:
The sponsor/host is only eligible to claim the monthly payment of either £350 or £500 for the period in which the guest lived with them, as long as checks were finished successfully.
Where a guest leaves the host accommodation permanently, payments will not be made where a guest has stayed in the accommodation for less than 16 days in the final calendar month. This is worked out as beginning from the date of arrival. For example, if a guest arrives with the host on 10 October, the first month period will be 10 October to 9 November, the second month 10 November to 9 December, and so on.
Where a guest leaves on a temporary basis and returns within 16 days, payment will be made as normal.
Where a guest leaves on a temporary basis for a period expected to be greater than 16 days, payment will be put on hold. Payment will not be made for the period of absence if the absence is greater than 16 days. Payments will resume upon their return to the host accommodation - as above, tell the department by email:
If there's a rematch, the new sponsor/host will be only eligible to claim the £350 or £500 payment for the remaining months of the 12-month payment period. For example, if Ukrainian guests stay with their original sponsor/host for three months, leave and are re-matched to a new sponsor/host accommodation, the new sponsor/host will only be eligible to claim the 'thank you' payment for the period the Ukrainian guests stay with them up to a maximum of 33 months, so using the full 36-month period.
If an Ukrainian guest has an 18 month visa and they stay with their original sponsor/host for three months, leave and are re-matched to a new sponsor/host accommodation, the new sponsor/host will only be eligible to claim the 'thank you' payment for the period the Ukrainian guests stay with them up to a maximum of 15 months, so using the full 18-month period.
If you are receiving welfare payments, the ‘thank you’ payments will not affect your benefit entitlement.
You will not be expected to give meals or pay for living expenses, although there is nothing stopping you doing this if you want to.
Once your guest has arrived you can reach an agreement, that works for both of you, on a reasonable and proportionate contribution to household expenses. For example, to utilities used or supplied to the accommodation, or to any shared facilities.
You cannot force anyone who is staying with you to work for you, either within your home or at a business that you own.
Dealing with difficulties
It is unknown how long the crisis in Ukraine will last and what the next few months will bring.
It is expected, and necessary when expressing an interest to sponsor, that sponsorship will be for a period of at least six months. However, your circumstances may change or relationships may break down during or after the six-month period.
Occasionally things do go wrong and if they do, it may be something simple that can be resolved. Support will be available to you as a sponsor and to those who have arrived throughout the stay.
A system of locally-based support workers and volunteers is being established to help and advise both the refugees and you as the sponsor.
If, however, you decide you can no longer act as a sponsor or the person(s) you are sponsoring decide to leave at any point, you should contact the Make the Call Team on:
- phone: 0800 232 1271
It is important that you tell the team as soon as possible so that safety checks can be carried out.
If there is an immediate need to secure urgent alternative accommodation for the person(s) you are sponsoring you can also call the NIHE emergency number on:
- phone: 03448 920 900 (during office hours)
- phone: 03448 920 908 if after 5.00 pm Monday to Friday or at the weekends
If the person/ family you have sponsored have moved on and the sponsorship arrangement has ended, the monthly thank you payment of £350 or £500 will be stopped.
Ukrainian people on this scheme have access to public funds during their time in NI, and at the end of their sponsorship will be able to rent a property.
Although the need for initial sponsorship is six months, that is not a long time for the person(s) you are hosting to save money and secure other accommodation. You should consider whether you would be prepared to offer the sponsorship for up to one year.
If you feel six months is the maximum you can offer, you should aim to give two months’ notice of this, so there is time for other arrangements to be made.
There will be an arrangement to place refugees with other sponsors after six months if that is needed.
No-one will be sent back to Ukraine.
If you are having problems with your accommodation
If you have come to the Northern Ireland through the Homes for Ukraine scheme, your accommodation is given through a sponsorship arrangement in the home of a host.
Although sponsors are asked to commit to supporting their Ukrainian guests for six months or longer - in some cases this will not be possible.
If you are having any problems in your accommodation or with your host, you should contact Homes for Ukraine to find out if these can be resolved:
- email: homesforukraine@nihe.gov.uk
If for any reason either you or your host does not want to continue with the sponsorship arrangement, there are other accommodation choices available and you will get help to find different accommodation.
Rematching
A process to ‘rematch’ Ukrainian people with a new sponsor has been put in place where the initial arrangement can’t be sustained.
There are people in Northern Ireland offering accommodation through the Homes for Ukraine Sponsorship Scheme. However, they haven't yet made a connection with a Ukrainian person who wants to come here. So, you may be able to move to different accommodation with a new sponsor.
Before a new match is made, a visit to the new sponsor’s home will be made to assess suitability of accommodation. All the necessary checks will also be carried out.
A second home visit after you have moved into the new accommodation to check the new placement is working will also be made.
If you wish to find out more about this choice, support will be given to try and find accommodation that meets the needs of your family. This will only be arranged with your full agreement.
If you would like to find another sponsorship arrangement, email Homes for Ukraine:
- email: homesforukraine@nihe.gov.uk
Private rented accommodation
In Northern Ireland there are a range of properties available to rent from private landlords.
There are variations in the availability of properties and in levels of rent across all regions in Northern Ireland. If you wish to explore choice in the private rented sector, an officer from the Northern Ireland Housing Executive will be able to offer some help.
There are a range of estate agents and websites that have information on available properties and typical rent levels for the area in which you wish to live.
Depending on your circumstances, you may also be able to receive some financial help towards the cost of your rent. The Northern Ireland Housing Executive officer can give you some advice on this.
Social housing
You may also be able to apply for a social housing tenancy in Northern Ireland. This is rented accommodation provided by the Northern Ireland Housing Executive or registered Housing Associations at affordable rent levels that can be typically lower than average market rents.
Access to social housing is achieved through a single application and assessment process. You would be helped through this application process by the Northern Ireland Housing Executive who will fill in a Housing Solutions assessment to explore your accommodation choices.
If you choose to apply for social housing, checks will be carried out on your eligibility under immigration rules and may need your documents to do this.
Your application will then be assessed based on your family needs and circumstances and points will be awarded based on these.
Social Housing tenancies are then awarded to those with the highest level of points.
You should be aware that there is a large demand for social housing in Northern Ireland with over 40, 000 people on the social housing waiting list.
You may need to wait some time before you are offered social housing but tenancies are allocated based on need and to those with the highest level of assessed points.
Homelessness
In extreme circumstances a situation may arise where the relationship with the sponsor breaks down suddenly and you become homeless or are at risk of homelessness.
The Housing Executive is legally responsible for helping people who are homeless and preventing homelessness in Northern Ireland. You can get help if you have nowhere to live or are likely to have nowhere to live within the next 28 days, because:
- you don’t have permission to continue to stay where you have been living and have been told that you need to leave that home
- you are afraid to go home because of violence or the threat of violence from someone who lives there
- you don’t have somewhere that you can live with everyone who normally lives with you or who wishes to live with you
- you have a home but you cannot gain access to it, for example, because you have been illegally evicted
- your landlord has taken you to court and the date by which the court has said you have to leave has passed
When you contact the Northern Ireland Housing Executive, an assessment to understand your situation will be carried out. The support available will depend on your personal circumstances. Your eligibility under immigration/asylum rules will need to be checked and supporting information will be requested to confirm this.
If you think that you are homeless or may become homeless, you should contact the Northern Ireland Housing Executive. You can do this by speaking with Housing Executive staff at a Ukraine Assistance Centre, or by telephone or email:
- phone: 03448 920 900 (Lines open 8.30 am to 5.00 pm Monday to Friday)
- email: homesforukraine@nihe.gov.uk
If you find that you need emergency accommodation outside of Northern Ireland Housing Executive working hours (Monday to Friday after 5.00 pm, weekends, and holiday periods) then you can contact the Out of Hours Emergency Homelessness service:
- phone: 03448 920908
Assistance centres
The walk-in Ukraine assistance centres are no longer running.
Access to services
Individuals arriving under the Homes for Ukraine Sponsorship Schem are unlikely to know Northern Ireland and they will have very little understanding of how things work and where to go to access services.
If your guests HFU application is successful, they can stay in the UK for:
- up to 36 months, if they made an application before 3.00 pm on 19 February 2024
- up to 18 months, if they made an application after 3.00 pm on 19 February 2024
This visa will allow them to work and access benefits and public services including healthcare and education.
More information can be found at the links below:
- Banking and getting a National Insurance number
- Ukrainian nationals: applying for benefits
- Ukrainian nationals: accessing health care
- Ukrainian nationals: education and childcare
- English for speakers of other languages (ESOL)
Further information
The role sponsors can play in making those they are hosting feel as welcome as possible and practical tips for supporting them are included in the sponsors information pack available at:
Other organisations, such as the No Accommodation Network (NACCOM) and RESET have developed resources to support individuals who have decided to help people fleeing Ukraine.
NACCOM has launched a hosting ‘good practice’ guide to help individuals and organisations who are interested in getting involved in hosting individuals.
RESET has developed a toolkit and resources to give sponsors an outline of the support that might be needed if you are considering welcoming refugees through the Homes for Ukraine programme.