Homes for Ukraine scheme: accommodation and emergency accommodation
This page contains information about accommodation provided under the Homes for Ukraine Scheme and how people can access emergency accommodation if needed.
Your sponsor is there to help you settle into life here and the first thing they will do is try to make sure you are comfortable in your accommodation and have access to basics such as food, bedding and toiletries.
It is understood that it may be a difficult time for you when you have had to relocate under challenging circumstances.
Time and space may be needed to reflect on the experience of leaving Ukraine in the first few days whilst you settle in.
Let the sponsor know that you might need some quiet time to take in what has happened.
Once you feel more settled, you might want to discuss basic house rules with your sponsor such as cooking and cleaning or preferences over issues such as whether smoking in the house is acceptable.
You will not be asked to pay rent whilst you live with your sponsor.
Sponsors should make sure your accommodation is safe and in a suitable condition to accommodate you.
Two people should not be in one room unless they are:
- adult cohabiting partners
- a parent and child
- two siblings of the same gender if aged over 10
- two siblings regardless of gender if aged under 10
- individuals who didn’t previously know each other should not be given the same room
The accommodation should:
- be kept clean and in a reasonable state
- have adequate kitchen and bathroom space
- have access to drinking water
- have a working smoke detector on each floor of the property and other fire safety precautions suitable for the building, such as fire doors or escape routes as appropriate
- have a working carbon monoxide detector in any room containing a solid fuel burning appliance (such as a coal fire, wood burning stove)
- have sufficient heating to keep the property at a comfortable temperature
- have safe gas appliances, fittings and flues and have had a gas safety check within the last year
- have safe and working electrics
- be almost entirely free of damp or mould
- have doors and windows at entry level that lock properly
- be easy and safe to move around in, without excessively steep staircases that may cause harm
Soon after arrival at your sponsor’s home, you will receive a home visit by Extern or Barnardo’s, who are carrying out these visits on behalf of government, to make sure everything is okay.
This is nothing to be worried about. This is to make sure you and your sponsor are satisfied, that you are in a safe environment and that there are no welfare concerns.
Occasionally things do go wrong. If they do, it may be something simple that can be resolved with a conversation with your sponsor.
To make sure there is continuing support, a system of locally-based support workers and volunteers has been established, who will be able to help and advise you.
If you decide you can no longer live with your sponsor or your sponsor asks you to leave, you should contact the Make the Call team and give as much notice as possible:
- phone: 0800 232 1271
- email: email@example.com
If there is an immediate need to secure urgent alternative accommodation you can also call the Northern Ireland Housing Executive emergency number on 034 4892 0900 (during office hours) or 034 4892 0908 if after 5.00 pm Monday to Friday, or at the weekends.